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the problem of Enterprise Windows 7 activation RRS feed

  • Question

  • My OS version is Enterprise Windows 7 .

    Because of virus , i deleted some files which created by the time when i found the virus .

    After i restarted , This copy of Windows is not genuine .

    In the past , always actived automatically in the Enterprise network .

    and i tried to execute the following command :

    C:\Windows\system32>slmgr /ato

    Windows Script Host "Error: product not found "

    what happened ?

    TKS.

    Friday, July 1, 2011 10:40 AM

Answers

  • OK.

    I will rebuild the OS.

     

    • Marked as answer by Agressivo Friday, July 1, 2011 1:52 PM
    Friday, July 1, 2011 1:40 PM

All replies

  • "Agressivo" wrote in message news:d6006f5f-84f6-45c2-8c0c-5b15639496bc...

    My OS version is Enterprise Windows 7 .

    Because of virus , i deleted some files which created by the time when i found the virus .

    After i restarted , This copy of Windows is not genuine .

    In the past , always actived automatically in the Enterprise network .

    and i tried to execute the following command :

    C:\Windows\system32>slmgr /ato

    Windows Script Host "Error: product not found "

    what happened ?

    TKS.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.


     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 1, 2011 10:58 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85131
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {AF080349-B086-4B52-8260-074D6C919CEC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: T:20110701111619932-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\xia.binhui\AppData\Roaming\360se\bin\360se.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AF080349-B086-4B52-8260-074D6C919CEC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85131</PID><PIDType>1</PIDType><SID>S-1-5-21-1419215559-2492004443-3753393636</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 8510p </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MVD Ver. F.0F</Version><SMBIOSVersion major="2" minor="4"/><Date>20080205000000.000000+000</Date></BIOS><HWID>C3A23C07018400F8</HWID><UserLCID>0804</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Central Africa Standard Time(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>968944B9658DD86</Val><Hash>SUhDBPwOl2OqFrm6EE5hT4wBhLM=</Hash><Pid>89388-707-1438075-65244</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>1DC9F9083180D86</Val><Hash>ctp8vxhbCt7D0+S51WXvnHsMmM8=</Hash><Pid>89403-707-3916745-63617</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>1DC9F9083180D86</Val><Hash>ctp8vxhbCt7D0+S51WXvnHsMmM8=</Hash><Pid>89405-707-3916745-63242</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Error: product key not found.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A8
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:1:2011 11:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABwABAAEAAAACAAAAAwABAAEAeqgkO1hB0m3YeeTyBgxGg7AJgLPeLErCGux2dJWlIi8yV0bK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      30C5   
      FACP   HP      30C5   
      HPET   HP      30C5   
      MCFG   HP      30C5   
      SLIC   HPQOEM  SLIC-MPC
      TCPA   HP      30C5   
      ASF!   HP      CHIMAYU
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT

    TKS

    Friday, July 1, 2011 11:48 AM
  • "Agressivo" wrote in message news:3b12915c-6bc7-4f3f-a354-e3b7c457974e...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85131
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\xia.binhui\AppData\Roaming\360se\bin\360se.exe

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 8510p </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MVD Ver. F.0F</Version><SMBIOSVersion major="2" minor="4"/><Date>20080205000000.000000+000</Date><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

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Error: product key not found.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A8
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:1:2011 11:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABwABAAEAAAACAAAAAwABAAEAeqgkO1hB0m3YeeTyBgxGg7AJgLPeLErCGux2dJWlIi8yV0bK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      30C5   
      FACP   HP      30C5   
      HPET   HP      30C5   
      MCFG   HP      30C5   
      SLIC   HPQOEM  SLIC-MPC
      TCPA   HP      30C5   
      ASF!   HP      CHIMAYU
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT

    TKS


    You have a number of problems.....
    1) a Trusted Store Tamper
    2) a broken Licensing Store
    3) a continuing infection - the default browser appears to be a malware file.
     
    I really would recommend a flatten and rebuild - this machine should never have been able to get to this state.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 1, 2011 12:25 PM
    Moderator
  • OK.

    I will rebuild the OS.

     

    • Marked as answer by Agressivo Friday, July 1, 2011 1:52 PM
    Friday, July 1, 2011 1:40 PM
  • "Agressivo" wrote in message news:93d49ec4-9dd6-43d3-b08a-8cc0a1b07d3b...

    OK.

    I will rebuild the OS.

     


    Good Luck - if you have problems with re-activation afterwards, post back with a new MGADiag report, and we'll take another look.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 1, 2011 3:40 PM
    Moderator