Answered by:
Have PIN and Picture login, but forgot my password

Question
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Greetings.
I am a long-time Windows user, but this time I'm stymied.
I have Windows 10 Pro as my desktop. I sign in (including to my Microsoft Account) with a PIN or a Picture login. Unfortunately, I have forgotten my password. Since I can successfully log in with my PIN, is there any chance I can reset my login password? All the support messages I have read so far indicate that yes, you can change your password, but you have to know your old password first. Well, if so I'm out of luck. I tried all my possible passwords that I can remember but none of them worked.
I use a password manager, but I didn't put my Windows login password into it. Am I out of luck?
Please help if you can.
Thanks.
- Moved by Richard MuellerMVP, Banned Monday, June 19, 2017 12:30 PM Not a TechNet Wiki question
Saturday, June 17, 2017 2:07 PM
Answers
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You have asked in the wrong forum. This forum is for questions and discussions about the TechNet Wiki. I believe you should ask your question in a Microsoft Answers/Community forum dedicated to Windows 10, such as this one:
https://answers.microsoft.com/en-us/windows/forum/windows_10
Search for similar questions, or click on "Participate" and select "Ask a Question". The Answers/Community forums are on a different platform, so we cannot move this question there. You will need to ask your question again. Sorry.
Edit: First, check this page that describes how to reset your Microsoft account if you forgot the password:
Richard Mueller - MVP Enterprise Mobility (Identity and Access)
- Edited by Richard MuellerMVP, Banned Saturday, June 17, 2017 10:24 PM
- Proposed as answer by Dave PatrickMVP Monday, June 19, 2017 2:21 PM
- Marked as answer by Dave PatrickMVP Tuesday, June 27, 2017 8:35 PM
Saturday, June 17, 2017 10:15 PM -
You can also chat or email them using the links at bottom of page.
https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Tuesday, June 27, 2017 8:35 PM spelling
- Marked as answer by Dave PatrickMVP Tuesday, June 27, 2017 8:35 PM
Monday, June 19, 2017 2:22 PM
All replies
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You can also chat or email them using the links at bottom of page.
https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Tuesday, June 27, 2017 8:35 PM spelling
- Marked as answer by Dave PatrickMVP Tuesday, June 27, 2017 8:35 PM
Monday, June 19, 2017 2:22 PM