Have PIN and Picture login, but forgot my password RRS feed

  • Question

  • Greetings.

    I am a long-time Windows user, but this time I'm stymied.

    I have Windows 10 Pro as my desktop. I sign in (including to my Microsoft Account) with a PIN or a Picture login. Unfortunately, I have forgotten my password. Since I can successfully log in with my PIN, is there any chance I can reset my login password? All the support messages I have read so far indicate that yes, you can change your password, but you have to know your old password first. Well, if so I'm out of luck. I tried all my possible passwords that I can remember but none of them worked. 

    I use a password manager, but I didn't put my Windows login password into it. Am I out of luck? 

    Please help if you can.


    Saturday, June 17, 2017 2:07 PM


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