locked
Brought some counterfeit software that was supposed to be new and genuine on eBay RRS feed

  • Question

  • I Brought some counterfeit software that was supposed to be new and genuine on eBay

    I have filled in a report with Microsoft and posted the software with the report to Microsoft

    Counterfeit Report Number: LKZF-GXR5

    Is it possible to get a statement from Microsoft to say THE SOFTWARE WAS A PIRATE COPY

    I am trying to get a charge back through eBay/pay-pal but they are insisting that I should send the software back to the seller.

    I might have a chance of getting a charge back on it it I got something from Microsoft that said "It is counterfeit"



    • Edited by Mick Franzen Saturday, December 29, 2012 12:59 AM
    Saturday, December 29, 2012 12:59 AM

Answers

  • Mick

    You can't have your cake, and eat it :)

    You can either hope to get a complimentary replacement from MS, or a refund from the supplier (or eBay/Paypal in this instance) - not both.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, December 29, 2012 9:50 AM
    Moderator

All replies