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failure to validate office 2003 RRS feed

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    Hi

    I cant validate this
    Tried to delete the data-file, but nothing helps. It's a volume licence with several hundred users, and suddenly a few users got this problem. Reinstalling office 2003 helps, but it takes time to do that when there can be miles between the users.
    Any ideas?

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2MDY9-F6J9M-K42BQ
    Windows Product Key Hash: jY+nlE0RT38EEXpeUqSdQPABSQc=
    Windows Product ID: 55724-OEM-2211906-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {7FB66D91-3C8D-4370-B722-6E4724E9A7EE}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: 114
    Version: 1.7.105.35
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.7.105.35
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Programfiler\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7FB66D91-3C8D-4370-B722-6E4724E9A7EE}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K42BQ</PKey><PID>55724-OEM-2211906-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-1794894797-1460192327-929816051</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP d330 uT(PE143T)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786B2 v2.40</Version><SMBIOSVersion major="2" minor="3"/><Date>20040504000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>02C6336F01848073</HWID><UserLCID>0414</UserLCID><SystemLCID>0414</SystemLCID><TimeZone>Vest-Europa (normaltid)(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>HP d330 uT(PE143T)</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110414-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73971-640-0000106-57014</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 564A:Compaq Computer Corporation|16153:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|F2AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|F2AB:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

    OEM Activation 2.0 Data-->
    N/A



     

    Monday, March 16, 2009 8:30 AM

Answers

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    Sinner_no,

    As you can see in the snippet of the mgadiag report posted below, the Volume Licensing Key used to install this particular installation of Office Professional 2003 is Blocked.  This particular VLK is a widely pirated, widely distrubuted VLK.  No matter how many times you delete data.dat or revalidate, it will not fix the problem of tis being a nongenuine installation.

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.7.105.35
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1


    First, have the person in your organization who is responsible for software licensing contact the Microsoft VL Reseller, or their direct VL licensing representative at Microsoft, to verify that your organization's VL agreement is still current and valid, and to verify that the VLKs that were issued to your organization are still current and valid.

    Assuming your VLKs are valid, please examine your deployment images to ensure that they are in fact deploying with your VLKs and not the widely pirated VLK that seems to have found its way onto this Office Pro 2003 installation.  Correct any deficiency in this area.

    Finally, you'll want to change the Blocked VLK on your noncomplying Office 2003 installations to your organization's verified Genuine VLK(s).  Unfortunately, the only Microsoft-supported method for changing Office XP/2003/2007 product keys is an uninstallation then reinstallation:  http://support.microsoft.com/default.aspx/kb/895456  You will probably want to use your favorite search engine to find out if there are third party tools or unsupported registry editing techniques that will change the PK on an Office installation.

    Good Luck!

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 16, 2009 6:07 PM
    Monday, March 16, 2009 2:19 PM