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Is CDR data captured for RCC calls? RRS feed

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    I have no way to test this so I'm hoping someone with RCC can confirm this either way.

    I'm thinking no and all the documentation I've found states CDR is captured for Enterprise Voice calls, but I have not found anything that explicitly says yes or no with regard to RCC.

    Anyone know? Gracias.

    Wednesday, July 8, 2009 12:19 AM

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    no the CDR info is not captured in OCS, it would be the responsibility of the PBX that has control of the actual call.
    mitch
    Thursday, July 9, 2009 1:27 AM