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I cannot get MSOOBE (and another IE-dependant s/w) to show me a dialogue RRS feed

  • Question

  • I have already contacted the product activation team (PAT) by telephone - they led me here eventually...
    I don't want to confuse this with non-MS "stuff" but I have noticed that a CD installer application that SEEMS to use MS IE for dialogue management also fails in that no options (white page - nothing on it) are shown on a window that has a title but nothing else.

    18 months ago I persuaded a friend that he needed to buy an OEM license of XP Pro because the version he had been using failed the WGA test..
    His motherboard got fried and I have replaced it and used a Repair Install to save me reloading drivers, passwords etc...
    My problem is simple - whenever I try to launch MSOOBE it simply exits - nothing in EventVwr log at all but there is a MSOOBE process in TaskMgr. This happens when I click the Activation Icon as well as when I Run: oobe/msoobe /a and if I take the option to Activate when XP starts then my only next action is to turn off the PC as Ctrl-Alt-Del fails.
    If you can tell me what SORT of things to look/search for on the Web I may be able to track it down myself. I have tried the WGA Diagnostic tool which led me to change Active-X settings in the Internet Zone. I also tried the Local Zone (Zone0) but the diagnostic tool ignored changes made there.
    Any help / pointers / URLs very welcome... BR.

    I enclose the parts of the WGA validation FYI:
    Diagnostic Report (1.9.0011.0):                                   
    -----------------------------------------                         
    WGA Data-->                                                       
    Validation Status: Not Activated                                  
    Validation Code: 1                                                
                                                                      
    Cached Validation Code: N/A                                       
    Windows Product Key: *****-*****-YTGVC-9RF2Q-39298                
    Windows Product Key Hash: v1bqacdbF6AfCzGwOjwYmmL0n+E=            
    Windows Product ID: 76487-OEM-2265337-65567                       
    Windows Product ID Type: 3                                        
    Windows License Type: OEM System Builder                          
    Windows OS version: 5.1.2600.2.00010100.3.0.pro                   
    ID: {BEB96630-E0C2-42D3-9C57-1B30C7415F59}(3)                     
    Is Admin: Yes                                                     
    TestCab: 0x0                                                      
    WGA Version: Registered, 1.9.40.0                                 
    Signed By: Microsoft                                              
    Product Name: N/A                                                 
    Architecture: N/A                                                 
    Build lab: N/A                                                    
    TTS Error: N/A                                                    
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A                                            

    I also changed the Zone 0 (and Internet Zone) to achieve this:
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Allowed
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Allowed
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Many thanks in advance - I have Googled for more than a day and I think I am missing the knowledge of what components are used by MSOOBE in creating the dialogue (which I have used many, many times on other PCs but usually with a CLEAN install - this will teach me!) to Activate the product.
    Thursday, August 13, 2009 6:12 PM

Answers

  • Hello NewB-uk,

      I am unsure why the Product Activation team sent you to WGA for a Product Activation issue.  WGA deals in Product Activation only as far as it pretains to Window's Genuine status.  If the issue is that the Product Activation process won't launch or there are options missing in the Product Activation wizard, then it is not a Licensing problem but a core Windows system level issue, and the only recommendation I could give would be is to reinstall Windows. 

      If you would like an answer that doesn't involve reinstalling, I recommend re-connecting with the Product Activation team for further assistance.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, August 13, 2009 9:27 PM
    Thursday, August 13, 2009 9:26 PM

All replies

  • Hello NewB-uk,

      I am unsure why the Product Activation team sent you to WGA for a Product Activation issue.  WGA deals in Product Activation only as far as it pretains to Window's Genuine status.  If the issue is that the Product Activation process won't launch or there are options missing in the Product Activation wizard, then it is not a Licensing problem but a core Windows system level issue, and the only recommendation I could give would be is to reinstall Windows. 

      If you would like an answer that doesn't involve reinstalling, I recommend re-connecting with the Product Activation team for further assistance.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, August 13, 2009 9:27 PM
    Thursday, August 13, 2009 9:26 PM
  • Hello NewB-uk,

    I would like to second Darin's advice.

    Windows XP was released almost eight years ago.  If you are experiencing a problem for which a solution has not been discovered and posted on the internet, then the solution to such problem would have to be categorized as "unknowable."

    The path of least resistance in this situation would seem to be to backup and offload any valuable data, then do a clean installation of XP from genuine media.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 14, 2009 2:48 AM
  • Thursday, September 2, 2010 4:09 PM