locked
this copy of windows is not genuine fo vista.. RRS feed

  • Question

  • My laptop is a Hp pavilion dv9000 I ran the micorsoft Genuine advantage diagnostic tool
    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-J6MBK-VTKXG-2CFMD
    Windows Product Key Hash: aDFKH6QtlOrlPaK/OV5pqJwCf5w=
    Windows Product ID: 89583-OEM-7354171-62171
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {20D995D9-99B6-4D2F-B7FD-4D1D130C9BDA}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{20D995D9-99B6-4D2F-B7FD-4D1D130C9BDA}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2CFMD</PKey><PID>89583-OEM-7354171-62171</PID><PIDType>3</PIDType><SID>S-1-5-21-509875731-32310326-2806657812</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.30    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080424000000.000000+000</Date></BIOS><HWID>68323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-541-762171-02-1033-6002.0000-0152010
    Installation ID: 009611136823881880857730985564347464691132489734795874
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 2CFMD
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PAAAAAEABwABAAEAAQABAAAAAwABAAEA6GHMBPISdhu84yC+gASIzAaYmGDYHEQs8vSm1bD2BAqsVniq

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   NVIDIA  MCP67-M
      SRAT   AMD     HAMMER 
      HPET   PTLTD   HPETTBL
      BOOT   PTLTD   $SBFTBL$
      MCFG   PTLTD     MCFG 
      TCPA   Phoeni  x     
      SSDT   PTLTD   POWERNOW
      SLIC   HPQOEM  SLIC-MPC


    Also tired the link http://social.microsoft.com/Forums/en-US/genuinevista/thread/08ce98fa-32e1-4ae8-9b47-625e14a4cda4(LockedTHIS COPY OF WINDOWS IS NOT GENUINE - WHY?)
    I followed the step searching CMD typing what it says to, it says incorrect lable?
    if there are anyother ways to fix this please let me know. Also could this be the reason why my built in web cam isnt working??

    Saturday, January 16, 2010 5:07 AM

Answers

  • Hello HeatherLynn003,


      Your Diagnostic Report shows Windows as Genuine and I don't see anything else that would account for Windows showing as Non-Geuine.

      However, I do see you are using a Trial version of Office. Are you receiveing these Non-Genuine messages when you open Word, Excel or any other Office Program?  If so, your Trial version of Office had reached the end of it's trial period.  You would need to buy a full version of Office to continue using it.


      If the Non-Genuine message you are receiving is not related to the Office Trial, would you re-run the Diagnostic Report, but this time ensure you run the report when the non-genuine message is occuring.  Then repost the new report to this thread.

    Thank you,
    Darin MS
    • Proposed as answer by Darin Smith MS Tuesday, January 19, 2010 9:08 PM
    • Marked as answer by Darin Smith MS Thursday, January 21, 2010 11:11 PM
    Monday, January 18, 2010 11:44 PM

All replies

  • Hello HeatherLynn003,


      Your Diagnostic Report shows Windows as Genuine and I don't see anything else that would account for Windows showing as Non-Geuine.

      However, I do see you are using a Trial version of Office. Are you receiveing these Non-Genuine messages when you open Word, Excel or any other Office Program?  If so, your Trial version of Office had reached the end of it's trial period.  You would need to buy a full version of Office to continue using it.


      If the Non-Genuine message you are receiving is not related to the Office Trial, would you re-run the Diagnostic Report, but this time ensure you run the report when the non-genuine message is occuring.  Then repost the new report to this thread.

    Thank you,
    Darin MS
    • Proposed as answer by Darin Smith MS Tuesday, January 19, 2010 9:08 PM
    • Marked as answer by Darin Smith MS Thursday, January 21, 2010 11:11 PM
    Monday, January 18, 2010 11:44 PM
  • Thank for for replying, what i did was i reentered the product key. And restarted computer and it started working again. =)
    Wednesday, February 10, 2010 1:03 AM