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SSD installation has caused problems with WGA

    Question

  • Hi There, I own a copy of Windows Vista Ultimate (paid for) that I've been using for a couple of years now with my home built PC.

    Recently after having boot speed issues I decided to update my hard drive to a SSD. After installing a new OCZ drive, which proved to be unreliable, I reverted back to my old conventional HD (which still had the old windows installation on it - I work from home, so I can't sit around!), 2 weeks later, I then received a replacement SSD, and today reinstalled a fresh copy of windows upon it and instantly saw an improvement.

    I rebooted and swapped boot drives over to rescue some files from the old drive, then rebooted back to the new C: (SSD) only to find I got the message "An unauthorised change was made to windows", the WGA process fails as my default browser is chrome, as it opens http://www.microsoft.com/genuine/validate/?OSV=6.0.6001.2.00010100.1.0.000.09.1033&RFM=2&LegitCheckError=C004D401 I click "Validate now" when I open the legitcheck.hta, it opens in what looks like IE, says validation in progress, then pops up a windows activation dialog over the window, again saying "an unauthorised change was made to windows, learn more online etc" I click close, then the window behind it says "Windows validation was interrupted".

    Whats going on... I can't see that I'm doing anything wrong here - whats wrong with booting back to an old installation to recover data? And more importantly, what happens if my new SSD drive also turns out to be faulty, am I going to have the same issue again!

    Please can you advise what I should do to resolve this. And No, I'm not going to buy Vista again or upgrade to Windows 7!

    I downloaded the WGA diagnostic tool as instructed and here is the validation info.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004d401

    Windows Product Key: *****-*****-KH8FQ-HMKCR-8C4XY

    Windows Product Key Hash: QqPDOE3us2dT/IcUxtNKN2rwxgs=

    Windows Product ID: 89587-OEM-7347626-29671

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.0.6001.2.00010100.1.0.001

    ID: {01ABA45E-A1FB-4800-B2B5-720D568C41FD}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Ultimate

    Architecture: 0x00000009

    Build lab: 6001.longhorn_rtm.080118-1840

    TTS Error: M:20111129220409452-

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Users\dirk\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{01ABA45E-A1FB-4800-B2B5-720D568C41FD}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8C4XY</PKey><PID>89587-OEM-7347626-29671</PID><PIDType>3</PIDType><SID>S-1-5-21-3126973397-395722349-3916807894</SID><SYSTEM><Manufacturer>XFX</Manufacturer><Model>MB-750I-72P9</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.4B1</Version><SMBIOSVersion major="2" minor="5"/><Date>20090204000000.000000+000</Date></BIOS><HWID>DD303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: U1BMRwEAAAAAAQAACAAAAHMHAAAAAAAAYWECAAAAAABW2unR4q7MARhy9171jCizkdIEkQaJZ66iuAuPVJ36G4sNogzzjYifAX3GMGC0HsImgP2mnW+yoCd7IPmIgITKmLNv1wD2WLb5omxjYkMaRilNzK90m9/q4DkkCd2V0+w0qMw9NW1lJIqaMVS50xsGhTiu2v3HTjLlzsauw1rN6YPtvvhlgmsOgBe4wEVRYcHWzat6M07q88GxBpop0WwiuBXa5HXuzs1OU5kpI4Km83cHZMn5BmY2HdKPD8tNYkwP34K9Ekif+jOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

     

    Licensing Data-->

    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: PAAAAAEABgABAAEAAQADAAAAAgABAAEAln1+LoIT0ug8h8p2ThhIJAiFJEqqS/L0Yj1gdr1+ol+sVswx

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 020409 APIC1726

      FACP 020409 FACP1726

      HPET 020409 OEMHPET0

      MCFG 020409 OEMMCFG 

      OEMB 020409 OEMB1726

     

     

     

    Tuesday, November 29, 2011 10:27 PM

Answers

  • "derekcfoley" wrote in message news:d663ec23-bead-410f-a4b4-4f9b84dde216...

    Hi There, I own a copy of Windows Vista Ultimate (paid for) that I've been using for a couple of years now with my home built PC.

    Recently after having boot speed issues I decided to update my hard drive to a SSD. After installing a new OCZ drive, which proved to be unreliable, I reverted back to my old conventional HD (which still had the old windows installation on it - I work from home, so I can't sit around!), 2 weeks later, I then received a replacement SSD, and today reinstalled a fresh copy of windows upon it and instantly saw an improvement.

    I rebooted and swapped boot drives over to rescue some files from the old drive, then rebooted back to the new C: (SSD) only to find I got the message "An unauthorised change was made to windows", the WGA process fails as my default browser is chrome, as it opens http://www.microsoft.com/genuine/validate/?OSV=6.0.6001.2.00010100.1.0.000.09.1033&RFM=2&LegitCheckError=C004D401 I click "Validate now" when I open the legitcheck.hta, it opens in what looks like IE, says validation in progress, then pops up a windows activation dialog over the window, again saying "an unauthorised change was made to windows, learn more online etc" I click close, then the window behind it says "Windows validation was interrupted".

    Whats going on... I can't see that I'm doing anything wrong here - whats wrong with booting back to an old installation to recover data? And more importantly, what happens if my new SSD drive also turns out to be faulty, am I going to have the same issue again!

    Please can you advise what I should do to resolve this. And No, I'm not going to buy Vista again or upgrade to Windows 7!

    I downloaded the WGA diagnostic tool as instructed and here is the validation info.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004d401

    Windows Product Key: *****-*****-KH8FQ-HMKCR-8C4XY

    Windows Product Key Hash: QqPDOE3us2dT/IcUxtNKN2rwxgs=

    Windows Product ID: 89587-OEM-7347626-29671

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.0.6001.2.00010100.1.0.001

     

    Other data-->

    SYSTEM><Manufacturer>XFX</Manufacturer><Model>MB-750I-72P9</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.4B1</Version><SMBIOSVersion major="2" minor="5"/><Date>20090204000000.000000+000</Date></BIOS

     

    Licensing Data-->

    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

     

    You may have a problem.
    OEM Licenses are locked to the first motherboard on which they are activated.
    The only acceptable reason for changing the motherboard is failure of the board, and replacement under warranty.
    Having said that – I don’t see that this is your problem.
     
    The problem I *DO* see is getting to be common nowadays – that new Anti-Virus apps get snotty about Vista installations that have not been updated to SP2 level.
    I suspect that your AV (in Vista) is either Avast, or BitDefender?
    Look here for a solution.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, November 30, 2011 12:25 AM
    • Marked as answer by Darin Smith MS Saturday, December 3, 2011 12:02 AM
    Tuesday, November 29, 2011 11:50 PM
    Moderator

All replies

  • I forgot to mention that the motherboard also failed recently too and I could not get a replacement from the same manufacturer, (e.g. original was Asus, new one is XFX).
    Tuesday, November 29, 2011 10:29 PM
  • "derekcfoley" wrote in message news:d663ec23-bead-410f-a4b4-4f9b84dde216...

    Hi There, I own a copy of Windows Vista Ultimate (paid for) that I've been using for a couple of years now with my home built PC.

    Recently after having boot speed issues I decided to update my hard drive to a SSD. After installing a new OCZ drive, which proved to be unreliable, I reverted back to my old conventional HD (which still had the old windows installation on it - I work from home, so I can't sit around!), 2 weeks later, I then received a replacement SSD, and today reinstalled a fresh copy of windows upon it and instantly saw an improvement.

    I rebooted and swapped boot drives over to rescue some files from the old drive, then rebooted back to the new C: (SSD) only to find I got the message "An unauthorised change was made to windows", the WGA process fails as my default browser is chrome, as it opens http://www.microsoft.com/genuine/validate/?OSV=6.0.6001.2.00010100.1.0.000.09.1033&RFM=2&LegitCheckError=C004D401 I click "Validate now" when I open the legitcheck.hta, it opens in what looks like IE, says validation in progress, then pops up a windows activation dialog over the window, again saying "an unauthorised change was made to windows, learn more online etc" I click close, then the window behind it says "Windows validation was interrupted".

    Whats going on... I can't see that I'm doing anything wrong here - whats wrong with booting back to an old installation to recover data? And more importantly, what happens if my new SSD drive also turns out to be faulty, am I going to have the same issue again!

    Please can you advise what I should do to resolve this. And No, I'm not going to buy Vista again or upgrade to Windows 7!

    I downloaded the WGA diagnostic tool as instructed and here is the validation info.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004d401

    Windows Product Key: *****-*****-KH8FQ-HMKCR-8C4XY

    Windows Product Key Hash: QqPDOE3us2dT/IcUxtNKN2rwxgs=

    Windows Product ID: 89587-OEM-7347626-29671

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.0.6001.2.00010100.1.0.001

     

    Other data-->

    SYSTEM><Manufacturer>XFX</Manufacturer><Model>MB-750I-72P9</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.4B1</Version><SMBIOSVersion major="2" minor="5"/><Date>20090204000000.000000+000</Date></BIOS

     

    Licensing Data-->

    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

     

    You may have a problem.
    OEM Licenses are locked to the first motherboard on which they are activated.
    The only acceptable reason for changing the motherboard is failure of the board, and replacement under warranty.
    Having said that – I don’t see that this is your problem.
     
    The problem I *DO* see is getting to be common nowadays – that new Anti-Virus apps get snotty about Vista installations that have not been updated to SP2 level.
    I suspect that your AV (in Vista) is either Avast, or BitDefender?
    Look here for a solution.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, November 30, 2011 12:25 AM
    • Marked as answer by Darin Smith MS Saturday, December 3, 2011 12:02 AM
    Tuesday, November 29, 2011 11:50 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Saturday, December 3, 2011 12:02 AM