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XP Validation failure/Invalid Product Key in WGA report tool RRS feed

  • Question

  • Hello,

    Just installed Win XP Pro purchased on eBay and ran validation test.  The test failed saying it was not genuine, and the product key was not assigned by Microsoft.  I've read through some of the postings on this site, and from what I've read, there are two things that seem suspecious.

    1. The CD appears to have a holographic label affixed to the CD as opposed to the hologram embedded into the CD.

    2.  The "start here" booklet and CD have "For distribution only with a new PC" printed on them.

    Please help with advice or a solution - all I want is a legit copy of XP to run on my PC.  Thanks!

    Here is the WGA information pasted from the tool report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-H7V9W-WFWWW-BTDCM
    Windows Product Key Hash: lK6AJ48c0Hs5PjaF4a/tQr03KEU=
    Windows Product ID: 55274-640-6651683-23507
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010000.3.0.pro
    ID: {EEA2D0DF-0C86-4580-AFDA-CDCE106A72C4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: FCEE394C-429-80040154_025D1FF3-344-80040154_025D1FF3-229-80040154_025D1FF3-230-1_025D1FF3-238-2
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_FCEE394C-429-80040154_025D1FF3-344-80040154_025D1FF3-229-80040154_025D1FF3-230-1_025D1FF3-238-2

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: I:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EEA2D0DF-0C86-4580-AFDA-CDCE106A72C4}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010000.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BTDCM</PKey><PID>55274-640-6651683-23507</PID><PIDType>1</PIDType><SID>S-1-5-21-1123561945-706699826-682003330</SID><SYSTEM/><BIOS/><HWID>1F4034EF0184997D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Afghanistan Standard Time(GMT+04:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, April 22, 2010 9:22 PM

Answers

  • Hello vms_man,

    The copy of Windows you bought on eBay sure seems to have some of the characteristics of counterfeit software, in addition to the fact that it failed validation.  Two big ones are:

    1.  The hologram that is supposed to be embedded in the plastic of the disc is a label on the top.

    2.  A disc that is supposed to be for an OEM license for Windows actually installed a Volume Licensing installation.

    If the product key on the Certificate of Authenticity matches the key reported above *****-*****-H7V9W-WFWWW-BTDCM, then the CoA label is a counterfeit too, because the key is a counterfeit key.

    Your first course of action is to contact the seller and request a full refund.  If the seller does not consent immediately, please follow standard eBay and PayPal procedures for filing a "Significantly Not As Described" claim.

    If for some reason eBay and PayPal cannot help, come back here and let us know so we can point you in the direction of submitting a request to Microsoft for a complimentary replacement.


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    Thursday, April 22, 2010 11:27 PM