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    one of the lousiest products I have ever bought, virtually no support available. cannot log in once it has been installed

     

    Thursday, August 21, 2008 7:21 PM

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    First of all, there is support. You just posted to the peer to peer support forum where fellow customers can and do provide help.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If you are unable to sign in to activate your subscription and have a valid LiveID, I suspect you have run into an activation "bug" where a password that is longer than 8 characters fails to allow you to log in. Change the password at http://account.live.com, activate, then change the password as you wish once again.

    -steve

    Thursday, August 21, 2008 8:09 PM
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    jmbied,

     

    What is/was the error message that you received when you couldn't log in?

    Was it just installed? or installed and activated?

     

    Lori MS

    Friday, August 22, 2008 9:17 PM