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Activating XP on Dell B110 with Dell OEM key RRS feed

  • Question

  • I am working on a Dell Dimension B110 desktop and trying to install Windows XP Home Edition from my retail disk with the computer's OEM key, however the installer and the activation wizard both claim the key is invalid.

     

    The customer doesn't have his original Dell XP CD. Is there a way to do this without having to order a replacement CD from Dell? I'd really rather not have to go that route.

    Thursday, September 16, 2010 1:54 AM

Answers

  • Hello Quinatareus,

    I would take Noel's advice and see if the Product Key Updater Utility can convert the retail installation to an OEM installation.  It might work.

    If you happen to have a genuine Microsoft hologrammed systembuilder/OEM disc for XP Home, that disc will accept the product key on the Dell CoA for completion of Setup.  Unless this is a very old CoA for XP (and judging by the Dell model number, this is a newer PC), it's likely that the product key on the CoA has been flagged against automatic online activation.  If so, just do a telephonic activation.

    The long term solution for the customer would be to have them order themselves a Dell OS Reinstallation disc for their computer.  They are usually less than $25 delivered.  Here's the link:  http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Quinatareus Thursday, September 16, 2010 4:57 PM
    Thursday, September 16, 2010 2:33 PM

All replies

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-R3R2D-TRP4D-PPPCT
    Windows Product Key Hash: SUU0kAOTSdJVQWhaOEwUrsBFXcI=
    Windows Product ID: 76477-007-8164986-21392
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {AE43FDC4-EE9B-43D3-B6D5-760B1C9CEF55}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AE43FDC4-EE9B-43D3-B6D5-760B1C9CEF55}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PPPCT</PKey><PID>76477-007-8164986-21392</PID><PIDType>5</PIDType><SID>S-1-5-21-1343024091-2111687655-1606980848</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dell DE051                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="3"/><Date>20060103000000.000000+000</Date></BIOS><HWID>173439E70184605C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B2B6:Dell Inc|1B2B6:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thursday, September 16, 2010 2:20 AM
  • The key that I want to use, and the key that is on the dell oem label is: *****-*****-TH88C-J8QRM-9B3BM Windows XP Home Edition - Dell
    • Edited by Quinatareus Thursday, September 16, 2010 2:25 AM typo
    Thursday, September 16, 2010 2:24 AM
  • "Quinatareus" wrote in message news:ce5085c7-4c3c-47a9-bde2-579a6896d532...
    The key that I want to use, and the key that is on the dell oem label is: *****-*****-TH88C-J8QRM-9B3BM Windows XP Home Edition - Dell

    Try using the Product Key Update tool - it may work.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, September 16, 2010 6:57 AM
    Moderator
  • No you would have to order a replacement CD from Dell. 
    Thursday, September 16, 2010 9:47 AM
  • Hello Quinatareus,

    I would take Noel's advice and see if the Product Key Updater Utility can convert the retail installation to an OEM installation.  It might work.

    If you happen to have a genuine Microsoft hologrammed systembuilder/OEM disc for XP Home, that disc will accept the product key on the Dell CoA for completion of Setup.  Unless this is a very old CoA for XP (and judging by the Dell model number, this is a newer PC), it's likely that the product key on the CoA has been flagged against automatic online activation.  If so, just do a telephonic activation.

    The long term solution for the customer would be to have them order themselves a Dell OS Reinstallation disc for their computer.  They are usually less than $25 delivered.  Here's the link:  http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Quinatareus Thursday, September 16, 2010 4:57 PM
    Thursday, September 16, 2010 2:33 PM
  • Good ideas thanks. If the product key updater doesn't work then I'll find an OEM cd online and re-install with that. If that fails, I guess I'll shell out $25 for the dell cd.

     

    Thanks all!

    Thursday, September 16, 2010 4:57 PM
  •  then I'll find an OEM cd online and re-install with that. 


    If by that you mean an .iso of an OEM CD, then that's a VERY bad idea.  There are none available from Microsoft, so any .iso posted cannot be trusted to be free of embedded malware.
    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, September 16, 2010 5:42 PM
  • I know where I can find one, thanks though.

     

    Update: The OEM CD was the easy fix, and it took the key with no problems. Thanks for the help guys.

    (Though finding an unadulterated OEM CD ISO online took a little work, I managed.)

    • Edited by Quinatareus Thursday, September 16, 2010 6:58 PM Update
    Thursday, September 16, 2010 6:50 PM
  • where would I find one hint hint search this search that .... help I am in the same situation
    Wednesday, January 18, 2012 1:48 AM
  • Wednesday, January 18, 2012 4:42 AM
    Moderator