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Error when logging in CRM 4.0 for the first time RRS feed

  • Question

  • Hallo Everybody,

    please help me solve this problem, after installing CRM 4.0 i get this error after logging in to the server:


    Invalid license. PidGen.dll cannot be loaded from this path C:\Program Files\Microsoft Dynamics CRM\Server\bin\PidGen.dll


    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: Microsoft.Crm.CrmException: Invalid license. PidGen.dll cannot be loaded from this path C:\Program Files\Microsoft Dynamics CRM\Server\bin\PidGen.dll

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [CrmException: Invalid license. PidGen.dll cannot be loaded from this path C:\Program Files\Microsoft Dynamics CRM\Server\bin\PidGen.dll]
    Microsoft.Crm.Admin.AdminService.PIDGenNativeMethods..cctor() +186

    [TypeInitializationException: The type initializer for 'PIDGenNativeMethods' threw an exception.]
    Microsoft.Crm.Admin.AdminService.PIDGenNativeMethods.Call(String licenseKey) +0
    Microsoft.Crm.Admin.AdminService.LicenseHelper.ReadLicense() +288
    Microsoft.Crm.Admin.AdminService.CrmLicenseService.IsDeploymentExpired() +74
    Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context) +76
    Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context) +102
    Microsoft.Crm.Caching.BasicCrmCache`2.CreateEntry(TKey key, IOrganizationContext context) +82
    Microsoft.Crm.Caching.BasicCrmCache`2.LookupEntry(TKey key, IOrganizationContext context) +108
    Microsoft.Crm.BusinessEntities.SecurityLibrary.IsOrganizationSpecialUser(Guid organizationId, Guid userId, ExecutionContext context) +138
    Microsoft.Crm.Caching.UserDataCacheLoader.LoadCacheData(Guid key, ExecutionContext context) +508
    Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context) +389
    Microsoft.Crm.Caching.BasicCrmCache`2.CreateEntry(TKey key, IOrganizationContext context) +82
    Microsoft.Crm.Caching.BasicCrmCache`2.LookupEntry(TKey key, IOrganizationContext context) +108
    Microsoft.Crm.BusinessEntities.SecurityLibrary.GetUserInfoInternal(WindowsIdentity identity, IOrganizationContext context, UserAuth& userInfo) +313
    Microsoft.Crm.BusinessEntities.SecurityLibrary.GetCallerAndBusinessGuidsFromThread(WindowsIdentity identity, Guid organizationId) +194
    Microsoft.Crm.Authentication.CrmWindowsIdentity..ctor(WindowsIdentity innerIdentity, Boolean publishCrmUser, Guid organizationId) +252
    Microsoft.Crm.Authentication.WindowsAuthenticationProvider.Authenticate(HttpApplication application) +572
    Microsoft.Crm.Authentication.AuthenticationStep.Authenticate(HttpApplication application) +125
    Microsoft.Crm.Authentication.AuthenticationPipeline.Authenticate(HttpApplication application) +66
    Microsoft.Crm.Authentication.AuthenticationEngine.Execute(Object sender, EventArgs e) +475
    System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +92
    System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64

    Thanks in advance.

    Friday, December 5, 2008 2:14 PM

Answers

  • I had to reinstall CRM on a fresh Windows 2003 server installation to work around this issue!!
    Tuesday, January 13, 2009 12:10 PM

All replies

  • Hi Sam,

    While i am googling for pidgen.dll , i have came across this article :

    http://www.archivum.info/microsoft.public.crm/2008-01/msg00390.html

    Are you trying to install Dynamics CRM 90 days trial ?

    Regards,

    hadi teo.
    Friday, December 5, 2008 2:28 PM
  • Hi Sam,

    Here is another thread that discuss relevant issue :

    http://forums.microsoft.com/Dynamics/ShowPost.aspx?PostID=3581104&SiteID=27

    Regards,

    hadi teo.
    Friday, December 5, 2008 2:29 PM
  • Thanx Hadi for your help, but both threads dosen't solved my problem.

    Also i have tried to uninstall CRM 4.0 and reinstall it again, NO WAY the same problem!!!


    If any one has any suggestions please let me know.

     Rgeards,
    Sam
    Friday, December 5, 2008 2:36 PM
  • I had to reinstall CRM on a fresh Windows 2003 server installation to work around this issue!!
    Tuesday, January 13, 2009 12:10 PM