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Cisco CM integration: Redirect to Voicemail not availabe in MOC RRS feed

  • Question

  • Hello,

    I've got a Cisco CM / Microsoft OCS integration up and running and everything is working fine, I only can't find a way to have the option 'Forward calls to voicemail'. I only see forward calls to specific number, but I would like to add the option 'Voicemail' which redirects to the Voicemail DN.

    Anyone knows how to do this?

    Ruben
    Friday, January 25, 2008 11:24 AM

Answers

  • If you're doing RCC only then that's as good as the experience gets.

     

    Only with Enterprise Voice do you get the "Call Voicemail" option.

     

    As far as I am aware anyways.

     

    Cheers!

    Hendo

     

    Tuesday, January 29, 2008 12:45 AM

All replies

  • If you're doing RCC only then that's as good as the experience gets.

     

    Only with Enterprise Voice do you get the "Call Voicemail" option.

     

    As far as I am aware anyways.

     

    Cheers!

    Hendo

     

    Tuesday, January 29, 2008 12:45 AM
  • Hi Sirhende,

    I already expected this but I wanted to be sure about it. 

    thanks
    Tuesday, January 29, 2008 7:58 AM