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hello again RRS feed

  • Question

  •  

    i still have the problem of not being able to access my computer and i have the right legal key i was told that i can use the automated phone but that is no longer an option in the dispaly window showing that i need to activate windows all the window says now is

     

    THE WINDOWS HOME PREMIUM PRODUCT KEY I TYPED IS INVLIAD

     

    and then here is the opions that i now have

     

     

    ACCESS COMPUTER WITH REDUCED FUNCTIONALITY

    which is other words is going to log me on to the net to buy a key

     

     

    TYPE A DIFFRENT PRODUCT KEY

    i only have one and i if i type over my key it comes up with a error talking about my bios is not linsenced and then after that the window is useless

     

     

    CONTACT MICROSOFT

    whish is just leading me to help 

    i reall need someone to help me my exams are close and i don't know what to do  

     

    Thursday, November 15, 2007 8:24 PM

Answers

  •  

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {0C27DE62-492B-4EE8-A30C-7B419B368920}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070828-1515
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C27DE62-492B-4EE8-A30C-7B419B368920}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-4282836050-1291344568-2832125673</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dc5700 Microtower</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786E2 v01.01</Version><SMBIOSVersion major="2" minor="4"/><Date>20060831000000.000000+000</Date></BIOS><HWID>35323507018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    so i dont know why it is not working i have access the computer using oh i won't say yes and i hardly can do the normal just listen to music surf the net and do some school work until it logs me out in a hour or sometimes less or longer if i am lucky pease help me

    Thursday, November 15, 2007 3:44 PM
  • Hello Ramone,

     

    Please forgive me, I did not mean to delet your original post.

     

    I had responded to your original post with bad information and when I deleted my post, the whole thread was deleted, I am unsure why.  

     

    Please try the below steps and tell me if this resolves your issue:

     

    1) Click the Start button

    2) Type: slui.exe 3 and hit the Enter key

    3) Type in the Product key from the sticker on your computer

    4) Click the Next button.

    5) You will be asked if want to Activate, click ok

    6) It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7) Click the Start button

    8) Type: slui.exe 4 and hit the Enter key

    9) Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

    NOTE: when you call that number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Atomated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

     

    Once completed, you may need to reboot twice.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Thursday, November 15, 2007 9:49 PM
  • Hi Ramone,

     

      Please create a (no cost) WGA Support Request at http://go.microsoft.com/fwlink/?linkid=52029. They should be able to fix you up.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Tuesday, November 20, 2007 8:16 PM

All replies

  •  

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {0C27DE62-492B-4EE8-A30C-7B419B368920}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070828-1515
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C27DE62-492B-4EE8-A30C-7B419B368920}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-4282836050-1291344568-2832125673</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dc5700 Microtower</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786E2 v01.01</Version><SMBIOSVersion major="2" minor="4"/><Date>20060831000000.000000+000</Date></BIOS><HWID>35323507018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    so i dont know why it is not working i have access the computer using oh i won't say yes and i hardly can do the normal just listen to music surf the net and do some school work until it logs me out in a hour or sometimes less or longer if i am lucky pease help me

    Thursday, November 15, 2007 3:44 PM
  • Hello Ramone,

     

    Please forgive me, I did not mean to delet your original post.

     

    I had responded to your original post with bad information and when I deleted my post, the whole thread was deleted, I am unsure why.  

     

    Please try the below steps and tell me if this resolves your issue:

     

    1) Click the Start button

    2) Type: slui.exe 3 and hit the Enter key

    3) Type in the Product key from the sticker on your computer

    4) Click the Next button.

    5) You will be asked if want to Activate, click ok

    6) It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7) Click the Start button

    8) Type: slui.exe 4 and hit the Enter key

    9) Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

    NOTE: when you call that number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Atomated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

     

    Once completed, you may need to reboot twice.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Thursday, November 15, 2007 9:49 PM
  •  

    thank you for your help but that did't help i still am unable to do alot things on my computer and the activation window is still showing the message that there is an error with my bios liense i am quit tried of this after buying a product key for $100 us it is really hard i really want my computer to work and i canoot afford to lose the data on this pc if i do my life will crash becasue all my school work is on so please can you try to find another way that i can address this problem i don not know if the vista program is mart or something but i notice that the time that i have on the computer is decrasing to about 30 mins and some apllications have stopped working ones that i use most is vista also staring to lock me out of my computer i need help quick thank any help will gratefull
    Tuesday, November 20, 2007 4:49 PM
  • Hi Ramone,

     

      Please create a (no cost) WGA Support Request at http://go.microsoft.com/fwlink/?linkid=52029. They should be able to fix you up.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Tuesday, November 20, 2007 8:16 PM