locked
the big easy offer - I am unable to go through the redemption process - says invalid RRS feed

  • Question

  •  I have already requested help - over a week ago and have not received a response.  Thanks so much for your attention to this matter.

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YRPRK-RPDQ2-9K6XT
    Windows Product Key Hash: DyVbNiyWaituzaZu/+jK8Q/Lq/Q=
    Windows Product ID: 76487-OEM-2211906-00122
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {2DCF0281-87A5-4C36-91E7-571980DC07A3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Word 2002 - 100 Genuine
    Microsoft Office Outlook 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2DCF0281-87A5-4C36-91E7-571980DC07A3}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9K6XT</PKey><PID>76487-OEM-2211906-00122</PID><PIDType>2</PIDType><SID>S-1-5-21-1281075794-782189750-1497286466</SID><SYSTEM><Manufacturer>Equus Computer Systems</Manufacturer><Model>Nobilis</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>JOQ3510J.86A.0831.2008.0313.2054</Version><SMBIOSVersion major="2" minor="4"/><Date>20080313000000.000000+000</Date><SLPBIOS>Equus Computer Systems,Equus Computer Systems,Equus,Equus</SLPBIOS></BIOS><HWID>0EB23C970184807A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Equus Computer Systems</name><model>Nobilis</model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>9CF5E85BB9ACDFA</Val><Hash>1Ggu41R2+mA+9tA2HepOcmjwtV0=</Hash><Pid>54189-OEM-1650002-00509</Pid><PidType>16</PidType></Product><Product GUID="{90E00409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2003</Name><Ver>11</Ver><Val>1E62824CA2E7D00</Val><Hash>cb1+zg/NmrK5hd+1rhBnQm1nXZU=</Hash><Pid>73930-640-0000077-55600</Pid><PidType>14</PidType></Product></Products><Applications><App Id="1B" Version="10" Result="100"/><App Id="1A" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 



    Saturday, July 26, 2008 6:46 PM

Answers


  • The reason your computer failed The Big Easy Offer eligibility is because you have Windows XP installed and no qualifying Microsoft software installed for this particular promotion.  The Big Easy Offer is only valid with certain qualifying Microsoft software.   Please review the following for a list of qualifying Microsoft software licenses:

    The Big Easy Offer Terms & Conditions
    http://www.microsoftincentives.com/bigeasy/Terms.aspx

    Just out of curiosity, who directed you to the Big Easy Offer web site? 

     


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Sunday, July 27, 2008 1:01 AM
    Moderator

All replies


  • The reason your computer failed The Big Easy Offer eligibility is because you have Windows XP installed and no qualifying Microsoft software installed for this particular promotion.  The Big Easy Offer is only valid with certain qualifying Microsoft software.   Please review the following for a list of qualifying Microsoft software licenses:

    The Big Easy Offer Terms & Conditions
    http://www.microsoftincentives.com/bigeasy/Terms.aspx

    Just out of curiosity, who directed you to the Big Easy Offer web site? 

     


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Sunday, July 27, 2008 1:01 AM
    Moderator
  • Thanks for your response.  I actually did purchase Windows Vista, but with the feature to make it like XP as that is what we were used to.  Our hardware/network contractor allowed us to participate in the offer.  What do I do next?  Thanks!
    Sunday, July 27, 2008 8:08 PM
  • The Big Easy Offer is only available to "Qualified Organizations" and not individuals.  Please reread the Terms and Conditions of the promotion.  Apparently, your "hardware/network contractor" is not entirely familiar with the details of this promotion.
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Sunday, July 27, 2008 8:41 PM
    Moderator
  • I do own an insurance agency and purchased 6 new workstations with Windows Vista Business - is this not qualifying?
    Sunday, July 27, 2008 8:57 PM
  • Karen Lilly said:

    I do own an insurance agency and purchased 6 new workstations with Windows Vista Business - is this not qualifying?



    Sorry, I don't have any more resources to help you.  You can receive more information if you send an email message to service@microsoftincentives.com 

    or

    For qualification and redemption questions, please contact bigeasy@microsoftincentives.com or call 800-735-5232. Customer redemption support is available from 8:00 AM – 5:00 PM (CST).


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Sunday, July 27, 2008 10:39 PM
    Moderator