Hi All,
How to mark complete all the open activities (Email,Phone call,Task) associated with case(Incident) record.
My requirement is I need to resolve a bulk case records and before that i need to mark complete all the open activities related to the case.I can just resolve the case by creating the On demand workflow but there is many open activities
exists in the case an d i need to mark it complete before processing resolving step in the workflow.
Please any one can give some input to complete this req. and that should be appreciated.
Thanks In Advance.
Krishn Prasad Shetty