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Windows 7 not genuine RRS feed

  • Question

  • I took my lap top to get some work and he said he was unable to reinstall Win 7 Professional but was able to put Unlimted on it. To make a long story short I now have a little note in the bottom right hand corner of my screen that says not genuine build 7100. I now have a key code to enter but can't seem to put it in any where. Ive tried to right click computer then properties and I have also tried to run cmd and enter it in that way but I always recieve some type of error message saying that I don't have permission even though I am the administrator. Here is a copy of the report most people are asking for. Any help would be reatly appreciated.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-G37RP-W2J2R-V3B49
    Windows Product Key Hash: jYwugLOtpRFe9TUX1nVjGTNoZdo=
    Windows Product ID: 00428-015-8630506-70981
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7100.2.00010100.0.0.001
    ID: {B8069F29-7100-4C79-9B31-A8D151A14D89}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7100.winmain_win7rc.090421-1700
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A


    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Matt Miller\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B8069F29-7100-4C79-9B31-A8D151A14D89}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7100.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V3B49</PKey><PID>00428-015-8630506-70981</PID><PIDType>5</PIDType><SID>S-1-5-21-3018747084-2348673060-3380401722</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2500 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>F.0A    </Version><SMBIOSVersion major="2" minor="4"/><Date>20070528000000.000000+000</Date></BIOS><HWID>4CB93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65046</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->
    Software licensing service version: 6.1.7100.0
    Error: product key not found.


    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:6:2012 16:58
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:




    HWID Data-->
    HWID Hash Current: NgAAAAEABQABAAIAAAABAAAAAgABAAEAJJQOB4yhRoM6sAYMRknWIPIAIC68/vJNvuSqYCqF


    OEM Activation 1.0 Data-->
    N/A


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC INTEL CRESTLNE
      FACP INTEL CRESTLNE
      HPET INTEL CRESTLNE
      BOOT PTLTD $SBFTBL$
      MCFG INTEL CRESTLNE
      TCPA Intel CRESTLN
      TMOR PTLTD        
      SLIC HPQOEM SLIC-MPC
      APIC INTEL CRESTLNE
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci



    Tuesday, February 7, 2012 2:22 PM

Answers

  • "Noel D Paton" wrote in message news:ffbea5de-94fb-4ef0-b2f7-9fa57ece3c8b...
    "millerma1" wrote in message news:d76d5602-53b3-4319-ac7c-5f2a8022b838...
    I took my lap top to get some work and he said he was unable to reinstall Win 7 Professional but was able to put Unlimted on it. To make a long story short I now have a little note in the bottom right hand corner of my screen that says not genuine build 7100. I now have a key code to enter but can't seem to put it in any where. Ive tried to right click computer then properties and I have also tried to run cmd and enter it in that way but I always recieve some type of error message saying that I don't have permission even though I am the administrator. Here is a copy of the report most people are asking for. Any help would be reatly appreciated.

     
    <blah>

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
     
     
    Hmm – I really should read the verbiage as well ! :)
     
    You will need to reinstall the licensed copy of Windows – and there is NO good reason why the tech couldn’t have done that if the COA label is legible (except ineptitude or laziness).
     
    Since you have Upgraded to Pro from Vista, you should have the Pro disks and Key handy  - you will need to follow the instructions here.
     
    You should also have stern words with your tech!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 7, 2012 11:42 PM
    Tuesday, February 7, 2012 2:36 PM
    Moderator
    • Build lab: 7100.winmain_win7rc.090421-1700

    Make it very stern. he installed the release candidate which has expired long ago

    • Marked as answer by Darin Smith MS Tuesday, February 7, 2012 11:42 PM
    Tuesday, February 7, 2012 3:14 PM
    Answerer
  • "millerma1" wrote in message news:2380a700-47e1-4b48-a047-9c397dec5583...
    I lost the key and have called Appalachian State and they would not give me another code. Do you think I could contact Microsoft and get another key from them?
     
     
    Not a chance – the Volume License Keys are administered by the issuing organisation, and MS has no part in it.
     
    You will have to purchase a new Win 7 license, or revert back to the original Windows installation with Vista.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 7, 2012 11:42 PM
    Tuesday, February 7, 2012 7:23 PM
    Moderator

All replies

  • "millerma1" wrote in message news:d76d5602-53b3-4319-ac7c-5f2a8022b838...
    I took my lap top to get some work and he said he was unable to reinstall Win 7 Professional but was able to put Unlimted on it. To make a long story short I now have a little note in the bottom right hand corner of my screen that says not genuine build 7100. I now have a key code to enter but can't seem to put it in any where. Ive tried to right click computer then properties and I have also tried to run cmd and enter it in that way but I always recieve some type of error message saying that I don't have permission even though I am the administrator. Here is a copy of the report most people are asking for. Any help would be reatly appreciated.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-G37RP-W2J2R-V3B49
    Windows Product Key Hash: jYwugLOtpRFe9TUX1nVjGTNoZdo=
    Windows Product ID: 00428-015-8630506-70981
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7100.2.00010100.0.0.001



    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK



    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2500 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>F.0A    </Version><SMBIOSVersion major="2" minor="4"/><Date>20070528000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7100.0
    Error: product key not found.




    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
      SLIC HPQOEM SLIC-MPC




    Your Licensing Store appears to be corrupted.
     
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Reboot and Post back with a new MGADiag report
     
    You should also be aware that your installation of Office is non-genuine, being based on a Blocked Volume License Key.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 7, 2012 2:31 PM
    Moderator
  • "Noel D Paton" wrote in message news:ffbea5de-94fb-4ef0-b2f7-9fa57ece3c8b...
    "millerma1" wrote in message news:d76d5602-53b3-4319-ac7c-5f2a8022b838...
    I took my lap top to get some work and he said he was unable to reinstall Win 7 Professional but was able to put Unlimted on it. To make a long story short I now have a little note in the bottom right hand corner of my screen that says not genuine build 7100. I now have a key code to enter but can't seem to put it in any where. Ive tried to right click computer then properties and I have also tried to run cmd and enter it in that way but I always recieve some type of error message saying that I don't have permission even though I am the administrator. Here is a copy of the report most people are asking for. Any help would be reatly appreciated.

     
    <blah>

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
     
     
    Hmm – I really should read the verbiage as well ! :)
     
    You will need to reinstall the licensed copy of Windows – and there is NO good reason why the tech couldn’t have done that if the COA label is legible (except ineptitude or laziness).
     
    Since you have Upgraded to Pro from Vista, you should have the Pro disks and Key handy  - you will need to follow the instructions here.
     
    You should also have stern words with your tech!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 7, 2012 11:42 PM
    Tuesday, February 7, 2012 2:36 PM
    Moderator
    • Build lab: 7100.winmain_win7rc.090421-1700

    Make it very stern. he installed the release candidate which has expired long ago

    • Marked as answer by Darin Smith MS Tuesday, February 7, 2012 11:42 PM
    Tuesday, February 7, 2012 3:14 PM
    Answerer
  • "george1009" wrote in message news:67dab9b9-5976-407a-ad00-a1bd8e2b6a30...

    • Build lab: 7100.winmain_win7rc.090421-1700

    Make it very stern. he installed the release candidate which has expired long ago

     
     
    Yeah – I (eventually) noticed that too. He’s obviously installed some kind of hack into it, and it’s unlikely that it will update properly, and may well have various malware co-installed.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 7, 2012 3:30 PM
    Moderator

  • Thank you very much for your fast response. This has become more of a head ache than I had imagined. I bought a copy of windows 7 professional from Appalachian State when I was attending there. I have the disc(which just appears to be a copy as its ust a CDR with Win7 written on it) with no code, so I ran Belarc advisor and it said the code was all B's. He informed me that I had an illegal copy on there all ready so he must have thought he could do the same. I called App and they just gave me the run around and said that the students should have never been given the copy. 

    Anyway, I'm assuming my only option is to purchase yet another copy of windows 7 and completely wipe everything on my computer? 


    • Edited by millerma1 Tuesday, February 7, 2012 6:27 PM
    Tuesday, February 7, 2012 6:25 PM
  • Yes, you'll need to purchase a genuine  "Full Retail" edition of Windows 7 and proceed with a "clean install".

    Carey Frisch

    Tuesday, February 7, 2012 6:43 PM
    Moderator
  • "millerma1" wrote in message news:26478aed-cc40-4deb-a8ef-5f2c28a46089...
     

    Thank you very much for your fast response. This has become more of a head ache than I had imagined. I bought a copy of windows 7 professional from Appalachian State when I was attending there. I have the disc(which just appears to be a copy as its ust a CDR with Win7 written on it) with no code, so I ran Belarc advisor and it said the code was all B's. He informed me that I had an illegal copy on there all ready so he must have thought he could do the same. I called App and they just gave me the run around and said that the students should have never been given the copy.

    Anyway, I'm assuming my only option is to purchase yet another copy of windows 7 and completely wipe everything on my computer?

     
     
     
    The ‘All B’ response from Belarc is common in cases where the installation uses Volume License Keys, installed form the proper Volume media – your previous installation was almost certainly genuine, given the source.
    You should be able to reinstall from the same media (if you have the proper Key), and re-activate.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 7, 2012 6:59 PM
    Moderator
  • I lost the key and have called Appalachian State and they would not give me another code. Do you think I could contact Microsoft and get another key from them?
    Tuesday, February 7, 2012 7:14 PM
  • "millerma1" wrote in message news:2380a700-47e1-4b48-a047-9c397dec5583...
    I lost the key and have called Appalachian State and they would not give me another code. Do you think I could contact Microsoft and get another key from them?
     
     
    Not a chance – the Volume License Keys are administered by the issuing organisation, and MS has no part in it.
     
    You will have to purchase a new Win 7 license, or revert back to the original Windows installation with Vista.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 7, 2012 11:42 PM
    Tuesday, February 7, 2012 7:23 PM
    Moderator