Answered by:
ONE CARE SUBSCRIPTION

Question
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Thursday, November 6, 2008 2:54 PM
Answers
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I've moved your post to the Install and Activate topic of the forum.
If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.
If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2
For more information see Instant Help - http://help.live.com/help.aspx?project=onecarev2&mkt=en-us&querytype=topic&query=OneCare_PROC_FindLiveIDHelp.htm
-steve
Thursday, November 6, 2008 4:27 PMModerator
All replies
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Hello Brian, I have e-mailed a possible solution to you.Thursday, November 6, 2008 3:46 PMModerator
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I've moved your post to the Install and Activate topic of the forum.
If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.
If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2
For more information see Instant Help - http://help.live.com/help.aspx?project=onecarev2&mkt=en-us&querytype=topic&query=OneCare_PROC_FindLiveIDHelp.htm
-steve
Thursday, November 6, 2008 4:27 PMModerator -
HELLO STEPHEN. thks for ur help. this gives me something different to try. iwill let u know whether i am successful or not.
Friday, November 7, 2008 12:02 AM -
hello jim, i am just after checking my e-mails. didnt get yours. my e-mail address ends in @o2 .ie. is that where u sent it.
Friday, November 7, 2008 12:43 AM -
Hello Brian, no I used the address in your profile. I have re-sent to the correct adress.
Friday, November 7, 2008 1:08 AMModerator -
sorry jim, my fault. i have a new e-mail address and i have updated my profile. thecorrect address is there now. if u could send again i just might get it. thanks. brian
Friday, November 7, 2008 3:25 AM