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To remove "ask for enuine microsoft software" message from computer properties RRS feed

  • Question

  • Sir,

         I activated my HCL Windows 7 Professional online via internet and also I validated to check wether my windows is

         Genuine or not but it is Genuine.Then also when I open Computer properties it gives a message :-              

                                                                                                                              "ask for genuine microsoft software"

         How can i remove it from there please help.

    Wednesday, August 7, 2013 4:46 AM

Answers

  • MGA Diagnostic Report Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Wednesday, August 7, 2013 5:58 AM
    Moderator