Office Product Activation FAQ RRS feed

  • General discussion

  • Office Genuine Customers,


     Most licenses allow for software to be re-installed and activated on the same PC an unlimited number of times. Please see your End User License Agreement (EULA) or product use rights for details on a specific product to ensure that you are using your license properly.

    If you are receiving the error "...the number of times you can activate Office with this product key has been exceeded" while trying to Activate over the Internet, please see the below information:
       Automatic online activation will be suspended after a certain number of activations within a certain time period, (This may also happen the first time you re-install and activate some OEM versions of Office), which will require that you do a Telephone Activation. Please rerun the Activate Windows Wizard and select "Activate my product using the telephone".  Follow the phone prompts.


     If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option.  The representative will ask a few questions for the purpose of confirming that you are still using your license for Office in accordance with the EULA.  If this is confirmed, the representative will issue an activation code for you to enter into the Activation Wizard.


    Additional information can be found on the following Knowledge Based (KB) article:  http://support.microsoft.com/kb/828958/en-us.
    Thank you,


    Stephen Holm, MS
    OGA Forum Manager





    • Changed type Stephen Holm Tuesday, March 31, 2009 11:25 PM
    Saturday, July 7, 2007 12:16 AM