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msmoney.exe update bombs under OneCare RRS feed

  • Question

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    I just installed OneCare and have updated all files.  I have no difficulty getting on the internet.  When I open Micorosoft Money, I can go to an account, go to the account's financial institution online, and update directly from the financial institution.

     

    However, when I go to the accounts list in Money and click on update, Money bombs, I get an error box saying it must shut down.  The Error Signature shows: msmoney.exe 17.0.0.1414 and ModName uparser2.dll.

     

    I had no problem updating accounts before I installed OneCare.  The Money Help topic on firewalls says to add a few trusted sites: *.msn.com  http://*.microsoft.com  https://*microsoft.com  and money://@surf.mar@ but I can't tell where in OneCare I do this.  I tried to do this in IE, but it wouldn't accept the * or @ URLs, but I also think OneCare trumps IE so that any Internet changes I make in IE are ignored.

     

    Anyway, how do I get Microsoft's OceCare to play nice with Microsoft's Money?

     

    Thank you,

     

    TomJM

    Monday, June 9, 2008 12:23 AM

Answers

All replies

  • This needs to be done in Internet Explorer. When you add http://*.microsoft.com  https://*microsoft.com  and money://@surf.mar@ uncheck "Require server verification.................." before adding the sites, then recheck "Require server verification........." after the sites are added.

     

    Tuesday, June 10, 2008 2:23 PM
    Moderator
  • Money still bombs and executes a forced shut down when I attempt to "Update", with the same error code.

     

    What next?

     

    Thanks.

    Tuesday, June 10, 2008 6:27 PM
  • To try to isolate the problem I would try to update with One Care antivirus disabled. Then try with the One Care firewall disabled. You might also try disabling add-ons in Internet Explorer to to eliminate the possibility of an incompatible add-on causing the problem. You can also contact support for help with this. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Tuesday, June 10, 2008 6:46 PM
    Moderator