Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Do I need a special One Care Back up disc or will a dvd disc work? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I started to back up as On CAre suggested and used a CD-R not a dvd disc, could that be why it told me to use a One Care Disc or do i have to buy One Crae discs? Thank you. I am learning!!
    Tuesday, September 1, 2009 4:39 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Any blank recordable CD or DVD that usually works on your computer's burner will be perfect for backup media. Avoid RW type discs and name brands tend to be more reliable than cheap ones in most cases.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Tuesday, September 1, 2009 5:21 PM
    Moderator

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Any blank recordable CD or DVD that usually works on your computer's burner will be perfect for backup media. Avoid RW type discs and name brands tend to be more reliable than cheap ones in most cases.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Tuesday, September 1, 2009 5:21 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
    If you used a CDR (not an RW) and backup complained about the blank disc, make sure that it is blank.

    If you need help with backup, you can contact support.
     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Tuesday, September 1, 2009 5:22 PM
    Moderator