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Backup doesn't work!! RRS feed

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    I've been in the free trial of Live One Care for 60 days or so.  Backup worked just fine until October 13.  Since then I get an error message that tells me that the scan has encountered "unknown problems" and cannot finish.  I have worked through all the "fixes" in the Help menu including uninstalling and reinstalling.  Any ideas why it quit working and I can't seem to get it fixed?

     

    DNJMiller

    Monday, November 26, 2007 12:12 AM

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