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Unable to move Client Computer Backups Folder RRS feed

  • Question

  • I am trying to use the Dashboard to move my Client Computer Backups Folder to a new 4TB drive. The drive shows up in the "Move To" dialog but when I select it I immediately get an unexpected error 0x8004007E (screenshot below). My backups are currently on a 2TB drive. I know individual client backups can't exceed 2TB, but I desire to keep more than 2TB cumulative in the WHS 2011 client computer backup folder. I believe I can do that if I can move the folder to a 4TB drive.

    BACKGROUND

    My Client Computer Backup stopped running because the disk filled to within 700MB of full. Furthermore, the weekly cleanup failed, presumably because it didn't have enough free space to do its job. This happened because my retention policy was too conservative. I corrected the retention policy, changed some of the older backups from "automatic" to "delete on cleanup", stopped the client computer backup services, and ran the backup cleanup task. This properly deleted the selected backups and increased my free space from 700MB to 5GB. 

    I then installed a new 4TB drive and formatted it as a basic disk using the server disk manager and attempted to move the Client Computer Backups folder as noted above.

    One thing I notice that may offer a clue: When I attempt the move, the dialog shows the source location as E:\ (which is correct) but the new location is show as D:\ServerFolders. It seems to me the new location should be just D:\. There is no ServerFolders folder on my newly formatted 4TB D: drive.


    /jerry


    • Edited by Teetime17 Thursday, January 25, 2018 5:57 PM Clarification re ServerFolders on new drive
    Thursday, January 25, 2018 5:24 PM

All replies

  • Don’t believe that’s possible - 2TB being an imposed limit.

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    Thursday, January 25, 2018 9:22 PM
  • Hi,

    Windows support for hard disks that are larger than 2 TB:
    https://support.microsoft.com/en-sg/help/2581408/windows-support-for-hard-disks-that-are-larger-than-2-tb

    >The drive shows up in the "Move To" dialog but when I select it I immediately get an unexpected error 0x8004007E (screenshot below).
    Please re-start WHS2011 if possible, in Clean Boot with 3rd party process disable, then, try to move the folder again to check the result. 

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, January 26, 2018 4:41 AM
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, January 30, 2018 2:16 AM
  • Hi,

    Is there any update?

    Please click “Mark as answer” if the reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, February 5, 2018 7:02 AM