MGA does not recognize that Office XP has been activated.

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  Hello, MGA reports that my version of Office XP has not been activated even though it has been activated (for many years). 
  
  I have uninstalled the Office suite and re-installed it and Office reports that it has already been activated, but still MGA disagrees.
  
  One possible cause that I can imagine is that I have replaced the system motherboard since oiginally installing Office XP, so the CPU and BIOS would be different to what Microsoft originally had registered.
  
  Also, my copy of Office XP was provided to me directly by Microsoft Australia when they discontinued their trial of subscription-based office software, for which I was paying an annual license fee, so there may be some arcane issues with the type of licence that was porvided, as I have read in other posts.
  
  I have run MGA diagnostics. and results are posted below.
  
  Any assistance would be appreciated.
  
  Thanks
  
  Guy Mc.
  
  Diagnostic Report (1.9.0006.1):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: N/A
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-RM82T-KVR66-C6WYP
  Windows Product Key Hash: nOjtDgSj80vVzFeRGwNwVlsJ3CI=
  Windows Product ID: 55276-012-3014445-22620
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 5.1.2600.2.00010100.3.0.pro
  ID: {ED936754-52D4-406F-8DD9-53DA15D8FC8C}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.9.9.1
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-230-1
  Resolution Status: N/A

  WgaER Data-->
  ThreatID(s): N/A
  Version: N/A

  WGA Notifications Data-->
  Cached Result: 0
  File Exists: Yes
  Version: 1.8.31.9
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: Microsoft

  OGA Notifications Data-->
  Cached Result: 101
  Version: 1.7.105.35
  WGATray.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 101 Not Activated
  Microsoft Office XP Professional - 101 Not Activated
  OGA Version: Registered, 1.7.111.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Documents and Settings\Guy\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{ED936754-52D4-406F-8DD9-53DA15D8FC8C}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C6WYP</PKey><PID>55276-012-3014445-22620</PID><PIDType>5</PIDType><SID>S-1-5-21-1123561945-1450960922-682003330</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201    </Version><SMBIOSVersion major="2" minor="3"/><Date>20061123000000.000000+000</Date></BIOS><HWID>583E3F6F01848E53</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>A7ACB70DA19CDE8</Val><Hash>JEEseyutI8zx6YAPechUKY5sJv8=</Hash><Pid>54186-755-8202763-17278</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

  Licensing Data-->
  N/A

  HWID Data-->
  N/A

  OEM Activation 1.0 Data-->
  BIOS string matches: yes
  Marker string from BIOS: 15220:ASUSTeK Computer Inc|17138:GENUINE C&C INC
  Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

  OEM Activation 2.0 Data-->
  N/A

   

  Saturday, May 16, 2009 7:06 AM