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How to quickly ID Counterfeit Office 2003? RRS feed

  • Question

  •  

    Howdy,

     

    I've come across users who have counterfeit versions of Office 2003 Standard. 

     

    The counterfeits are pretty clever and even defeat the MS Validation system. One is adapted from a Chinese Office version. Most users could never spot the fakes. Most Office functions work ok, but they fail or behave unpredictably when interfacing with other apps.  

     

    How can I quickly spot these counterfeits with certainty?

     

    Please advise.

     

    Thanks

     

    Sly

    Sunday, September 23, 2007 5:08 AM

Answers

  • Using the computer in question, visit http://www.microsoft.com/genuine/office/WhyValidate.aspx

    and click on the Validate Now button.

    Sunday, September 23, 2007 3:22 PM
  •  

    Thanks Carey,

     

    Sorry, been there done that. The counterfeits defeat the validate system, As I said earlier, they are pretty clever.

     

    In one instance, it was easy to spot since the System Info revealed Language Settings Chinese (Taiwan) and System Language Designation was English (US), No Product ID number appears, etc.

     

    I had the user go buy Office at a major retailer. 

     

    There is another user with a little different situation, but I also suspect his version is counterfeit; although, I am not yet certain.

     

    The counterfeits give subtle clues in their performance and such. Can you provide specs where I can compare attributes from clean versions to these in the field?

     

    Thanks!

     

    Sly

    Sunday, September 23, 2007 3:51 PM
  •  

    Sorry, been there done that.

     

    These counterfeits are pretty clever. They defeat the validation system.

    One is out of China and was pretty easy to spot.

     

    Another case is not so easy.

     

    Do you have any specs for attributes of clean Office 2003 Standard versions I can use as a baseline? Or is there any other good quick method of verifying these? e.g.I found discrepancies in disk cost between a known good version and the fakes.

     

    We may come across several dozen of these things.

     

    Thanks,

     

    Sly

    Sunday, September 23, 2007 4:21 PM
  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:  

        http://go.microsoft.com/fwlink/?linkid=52012 

      

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Sunday, September 23, 2007 4:22 PM
  • Hey take a look @ the Microsoft How to tell website i.e. http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

     

    See if this is helpfull finding the information you r loking for

    Sunday, September 23, 2007 10:38 PM
  • Fun4Sly,

     

    Please review the following website:  http://www.microsoft.com/resources/howtotell/ and http://www.microsoft.com/piracy/ . Should you detect piracy or counterfeit situations please report them. Curious do you work @ a large company or what? Also have you worked with your systems administrator and leadership regarding this issue? 

     

    thank you,

     

    Stephen Holm, MS

     

     

    Monday, September 24, 2007 10:10 PM

All replies

  • Using the computer in question, visit http://www.microsoft.com/genuine/office/WhyValidate.aspx

    and click on the Validate Now button.

    Sunday, September 23, 2007 3:22 PM
  •  

    Thanks Carey,

     

    Sorry, been there done that. The counterfeits defeat the validate system, As I said earlier, they are pretty clever.

     

    In one instance, it was easy to spot since the System Info revealed Language Settings Chinese (Taiwan) and System Language Designation was English (US), No Product ID number appears, etc.

     

    I had the user go buy Office at a major retailer. 

     

    There is another user with a little different situation, but I also suspect his version is counterfeit; although, I am not yet certain.

     

    The counterfeits give subtle clues in their performance and such. Can you provide specs where I can compare attributes from clean versions to these in the field?

     

    Thanks!

     

    Sly

    Sunday, September 23, 2007 3:51 PM
  •  

    Sorry, been there done that.

     

    These counterfeits are pretty clever. They defeat the validation system.

    One is out of China and was pretty easy to spot.

     

    Another case is not so easy.

     

    Do you have any specs for attributes of clean Office 2003 Standard versions I can use as a baseline? Or is there any other good quick method of verifying these? e.g.I found discrepancies in disk cost between a known good version and the fakes.

     

    We may come across several dozen of these things.

     

    Thanks,

     

    Sly

    Sunday, September 23, 2007 4:21 PM
  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:  

        http://go.microsoft.com/fwlink/?linkid=52012 

      

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Sunday, September 23, 2007 4:22 PM
  • Hey take a look @ the Microsoft How to tell website i.e. http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

     

    See if this is helpfull finding the information you r loking for

    Sunday, September 23, 2007 10:38 PM
  • Fun4Sly,

     

    Please review the following website:  http://www.microsoft.com/resources/howtotell/ and http://www.microsoft.com/piracy/ . Should you detect piracy or counterfeit situations please report them. Curious do you work @ a large company or what? Also have you worked with your systems administrator and leadership regarding this issue? 

     

    thank you,

     

    Stephen Holm, MS

     

     

    Monday, September 24, 2007 10:10 PM
  • Stephen,

     

    I sent caps in via email with no response yet. I need to talk with someone. The "How to tell" or piracy sites don't address this issue.

     

    As I said, these counterfeits are clever. They MS defeat validation. I do work for a large firm, and we are the tech dept. The counterfeit Office versions conflict with our own apps on customers machines. We completed manual removal of the counterfeit version and restored the machine, but it wasn't easy.  

     

    We will encounter more of these things. I will call MS support. 

     

     

    Tuesday, September 25, 2007 9:06 PM