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Activity logger!!! RRS feed

  • Question

  • Hello,

     

    I have another anti-virus program identifing an "activity logger", bur OneCare doesn't recognize it. I don't want to renew my subscription if it won't be removed as the other program locks out and doesn't remove it either.

     

    What should I do?

     

    Rocco

    Sunday, April 27, 2008 4:33 PM

Answers

All replies

  • This may be a keylogger, part of a parental control program or "Activity Logger" which is a computer usage monitoring tool. If it is Activity Logger it is a legitimate program so there would be no reason for One Care to detect it or remove it.

     

    Sunday, April 27, 2008 5:31 PM
    Moderator
  • Hi,

     

    Thanks for your response, but I don't have any parental control. Are there any other types of programs that would have this type of monitoring? The other anti-virus program is Webroot Anti-virus and it claims it could be a program or virus to track and copy info like passwords and login ids. Should I disregard or run another type of scan?

     

    Thanks,

     

    Walter

     

    Sunday, April 27, 2008 7:24 PM
  • I wouldn't disregard it until it is known for sure what it is. You could try a few online scanners such as Trend Micro and Bit Defender and see if a consensus emerges. The best solution would be to submit the file for analysis- http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=662566&SiteID=2

    You could alsocontact support for asistance. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowForum.aspx?ForumID=1740&SiteID=2

    Sunday, April 27, 2008 7:42 PM
    Moderator
  • Hello,

     

    I will try your recommendations and reply.

     

    Thanks again,

     

    Walter

    Sunday, April 27, 2008 7:47 PM
  • Walter, I moved your thread to the Anti-Virus folder.

    I also want to add that you should not be running another virus scanner like WebRoot at the same time as OneCare. You can perform online scans, but multiple real time scanners running concurrently can cause performance issues, system problems, and even false positives and missed infections.

    -steve

     

    Monday, April 28, 2008 12:52 PM
    Moderator