PC: DELL Dimension 4600 (P4-2.3Mhz), 512 Mb RAM, 27% of 40Gb HD available; XP Home SP3, IE 8.0, Latest BIOS and Intel chipset drivers, external HD-Western Digital 6400. Live OneCare says protection is FAIR and asks user to configure backup. Hangs part-way through process. 1)Click on "Configure Backup" 2)Click "Next" 3)Live OneCare hangs.
I just answered your other post. it sounds like something might be conflicting with the OneCare backup service. It could be CD/DVD burning software, for example. Your best bet is to contact support for this.