Answered by:
Geographicall blocked PID

Question
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Hello,
We cannot update this machine because it is no longer recognized as genuine. This machine was purchased in Spain then, due to the owner´s move here, brought to Uruguay. I am attempting to resolve this.
Microsoft Genuine Advantage Diagnositic Tool provides the following:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Geographically blocked PID
Validation Code: 13
Cached Validation Code: N/A
Windows Product Key: *****-*****-FRVF4-VPF7Y-38JV3
Windows Product Key Hash: NIpQw7rwVuJX1OvyiqXGOpU8tbE=
Windows Product ID: 55690-640-0187892-23637
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {DF5134C7-6F1D-4AE4-95E7-36D255A8188A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Archivos de programa\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DF5134C7-6F1D-4AE4-95E7-36D255A8188A}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-38JV3</PKey><PID>55690-640-0187892-23637</PID><PIDType>1</PIDType><SID>S-1-5-21-1957994488-1275210071-725345543</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite M70</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.30</Version><SMBIOSVersion major="2" minor="34"/><Date>20051226000000.000000+000</Date></BIOS><HWID>51303D07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora est. de Sudamérica E.(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110C0A-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73961-640-0000106-57904</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 12ED5:Semp Toshiba Informatica Ltda|12ED5:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
Will there be a way to unblock the geographic limit now that the owner has moved?
Thanks for any info,
Adrian
Thursday, March 14, 2013 5:27 PM
Answers
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If the COA sticker is for Windows XP Pro, try using the Product Key Update Tool....
Use the Product Key Update Tool - http://windows.microsoft.com/en-GB/windows/help/genuine/product-key to change the Key to the one on your COA sticker, then reboot and post a new MGADiag report so we can confirm that everything went OK
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Friday, March 15, 2013 10:15 AM
- Marked as answer by Noel D PatonModerator Sunday, March 24, 2013 2:44 PM
Thursday, March 14, 2013 6:11 PMModerator
All replies
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Additionally,
I notice that the product key of the diagnostic tool does not match the key on the sticker under the computer. Is there a way to change the product key number? --adrian
Thursday, March 14, 2013 5:30 PM -
If the COA sticker is for Windows XP Pro, try using the Product Key Update Tool....
Use the Product Key Update Tool - http://windows.microsoft.com/en-GB/windows/help/genuine/product-key to change the Key to the one on your COA sticker, then reboot and post a new MGADiag report so we can confirm that everything went OK
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Friday, March 15, 2013 10:15 AM
- Marked as answer by Noel D PatonModerator Sunday, March 24, 2013 2:44 PM
Thursday, March 14, 2013 6:11 PMModerator -
Hello Adrian,
This computer has another problem, its installation of Office Professional 2003 is a nongenuine installation:
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1It has a widely pirated and now blocked Volume Licensing installation of Office Professional 2003.
Please uninstall this nongenuine Office and replace it with Genuine Office or use the free Office Web Apps: http://office.microsoft.com/en-us/web-apps/
- Edited by Dan at IT Associates Monday, March 18, 2013 4:18 PM
Saturday, March 16, 2013 12:57 AM