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HDD Dock not being detected as USB 3? RRS feed

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    Hi guys,

    A search on my problem did not come up with any answers so i will see if anyone has some ideas!

    I have a USB 3 HDD Dock (Model: Astone DOC-232) when i connect it via the USB 3 cable to the MB (Model: ASUS P8Z77-V LX) it connects at USB 2 speed (Approx 23mbs transfer)

    USB 3 Drivers appear install correctly

    Via properties on the Dock shows a connection to "USB Mass Storage Device" and Location "Port:3, Hub:4" from that it appears it is not connecting via USB 3?

    Any ideas would be great!

    Thanks,

    • Changed type Sean Zhu - Monday, August 13, 2012 1:28 AM
    Monday, July 30, 2012 8:46 AM

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    Hi Phil, do you have other USB 3 device so that you can have a test? You can also connect the HDD dock to other computer with USB 3 port to check the result.

    Sean Zhu

    TechNet Community Support

    Wednesday, August 1, 2012 8:55 AM
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    Hi Sean,

    I dont actually have any other machines that have a USB 3 port at home, i will test the Dock at work and see how i go.

    Thanks for the reply

    Friday, August 3, 2012 6:55 AM
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    Did you install an dedicated USB3 controller driver on the system?

    Best greetings from Germany
    Olaf

    Thursday, August 9, 2012 12:52 PM