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Unable to patch Vista with SP2 because the automatically installed KB948465 "prerelease versin of SP2" can't be uninstalled RRS feed

  • Question

  • I'm creating a new thread following the moderator's (Darin Smith) instruction in the thread "Vista Build 6002 Not Genuine after an automatic Update".

    1. Vista build 6002 was installed automatically on my HP desktop as a not genuine copy.

    2. Vista SP2 requires KB948465 to be removed first but the "Uninstall" button is disabled/hidden in Control Panel\Programs and Features

    3. KB948465 is a time-limited patch so now in 2010 I must apply the final SP2. The only problem is... I can't.

    4. MGADiag.exe is reporting the Vista *pre-installed* on my desktop *purchased* from HP is not valid. Is the Vista product key deemed invalid because it was stolen/reused somewhere else?

    5. Am i doomed with this copy of Vista?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-RM92V-HKYP7-CHCB4
    Windows Product Key Hash: rVN2NUYZZNcjdEGzf1q91iXh/Kg=
    Windows Product ID: 89583-OEM-7355215-87668
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {3C148417-DC5C-4993-B3C1-6BDABAB47882}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.lh_sp2beta.081017-1605
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3C148417-DC5C-4993-B3C1-6BDABAB47882}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CHCB4</PKey><PID>89583-OEM-7355215-87668</PID><PIDType>3</PIDType><SID>S-1-5-21-3913414438-2660024857-1031881</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>FK484AV-ABA m9400t</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.33   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081107000000.000000+000</Date></BIOS><HWID>70303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.16497
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-552-187668-02-1033-6002.0000-2342010
    Installation ID: 012256734736979806721421238590832600875342090395750900
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: CHCB4
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAIAAAABAAIAAwABAAAAAwABAAEA6GH4wARwgQTSwhQJznCjVeJs8vQIysZYrFa6u0xY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      GSCI   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


    Thanks for your time and help.

    Sunday, August 22, 2010 5:44 AM

Answers

  • I'm creating a new thread following the moderator's (Darin Smith) instruction in the thread "Vista Build 6002 Not Genuine after an automatic Update".

    1. Vista build 6002 was installed automatically on my HP desktop as a not genuine copy.

    2. Vista SP2 requires KB948465 to be removed first but the "Uninstall" button is disabled/hidden in Control Panel\Programs and Features

    3. KB948465 is a time-limited patch so now in 2010 I must apply the final SP2. The only problem is... I can't.

    4. MGADiag.exe is reporting the Vista *pre-installed* on my desktop *purchased* from HP is not valid. Is the Vista product key deemed invalid because it was stolen/reused somewhere else?

    The reason that your license is being reported as not-genuine is because the Beta SP2 has expired - I can see no other reason.
    For help with uninstalling the Beta, and installing the RTM version of SP2, you should repost in the Windows Updates forum - Service Packs are considered as Windows Updates.
     
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 22, 2010 7:56 AM
    Moderator

All replies

  • I'm creating a new thread following the moderator's (Darin Smith) instruction in the thread "Vista Build 6002 Not Genuine after an automatic Update".

    1. Vista build 6002 was installed automatically on my HP desktop as a not genuine copy.

    2. Vista SP2 requires KB948465 to be removed first but the "Uninstall" button is disabled/hidden in Control Panel\Programs and Features

    3. KB948465 is a time-limited patch so now in 2010 I must apply the final SP2. The only problem is... I can't.

    4. MGADiag.exe is reporting the Vista *pre-installed* on my desktop *purchased* from HP is not valid. Is the Vista product key deemed invalid because it was stolen/reused somewhere else?

    The reason that your license is being reported as not-genuine is because the Beta SP2 has expired - I can see no other reason.
    For help with uninstalling the Beta, and installing the RTM version of SP2, you should repost in the Windows Updates forum - Service Packs are considered as Windows Updates.
     
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 22, 2010 7:56 AM
    Moderator
  • Thanks Noel for your prompt reply. I've reposted my problem in the Windows Updates forum.
    Sunday, August 22, 2010 6:37 PM
  • Thanks Noel for your prompt reply. I've reposted my problem in the Windows Updates forum.

    Good Luck!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 22, 2010 8:45 PM
    Moderator
  • Hi kkith,

      If you happen to still see the Non-genuine issue after uninstalling the SP2 Beta, youmay try resetting the Licensing Store by follow the below steps:

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.


    Darin MS
    Tuesday, August 24, 2010 9:00 PM