Setting problem

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  I suggest unionstalling one care, running the install cleanup tool - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 then reinstalling One Care. If reinstalling One Care does not resolve the issue please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

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  Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

  • Marked as answer by Stephen BootsMVP, Moderator Thursday, September 24, 2009 6:43 PM

  Thursday, September 24, 2009 4:38 PM

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  When you note that clicking okay doesn't change anything, do you mean that after clicking okay and returning to the dialog via Change Settings/Tune-up tab the setting remains unchecked?
  
  Before doing the reinstall that Jim suggests, try using the database reset tool:
   http://www.microsoft.com/downloads/details.aspx?FamilyID=4bc2594b-95ab-4235-b5b8-41656b38480f&DisplayLang=en
  
  -steve

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  Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

  • Proposed as answer by Stephen BootsMVP, Moderator Thursday, September 24, 2009 6:45 PM

  Thursday, September 24, 2009 6:44 PM

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