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Why is tune up taking so long? RRS feed

  • Question

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    I have my settings set for tune up every 3 weeks.  It started two days ago and it is still tuning up!  Before I cancelled tune up, it was scanning my computer for viruses, etc., and as of last night at 11:00pm I schedule tune up for 1:00am), it was only 17% complete!  Why is it taking is so long?
    Friday, July 18, 2008 1:56 PM

Answers

  • Tune up can take a while to complete but two days is unacceptable. There are a few things you can check. I would look for and uninstall any conflicting programs such as another antivirus or antispyware program. If you have an external drive used for One Care backups I suggest excluding it from virus scans. One Care backups are stored as zip files and they are really slow to scan. If these suggestions do not help I would  contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Friday, July 18, 2008 2:28 PM
    Moderator