Hi,
I'm trying to install CRM Outlook client 4.0. I removed the CRM Outlook client 3.0 manually as it is mentioned in a microsoft article and when i try to install 4.0 version, i get the message that an older version is installed, i click Upgrade and install it; i get the message that the installation hasn' t been completed.
What's the reason?
How can i remove crm 3.0 completely? Should i format the laptop?
It's urgent!
Thanks