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Install CRM Outlook client 4.0 RRS feed

  • Question

  • Hi,

    I'm trying to install CRM Outlook client 4.0. I removed the CRM Outlook client 3.0 manually as it is mentioned in a microsoft article and when i try to install 4.0 version, i get the message that an older version is installed, i click Upgrade and install it; i get the message that the installation hasn' t been completed.

    What's the reason?

    How can i remove crm 3.0 completely? Should i format the laptop?

    It's urgent!

    Thanks

     

    Wednesday, April 30, 2008 2:04 PM

Answers

  • Remove the old SQL databases and the folder as well.

     

    If you followed the instructions you removed the 3.0 client under the profile that installed it.

     

    If not then copy that profile if you need it or blow it away.   Then try the install again.

     

     

    Thursday, May 29, 2008 8:01 PM
    Moderator