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No audio in Live Meeting 2007 RRS feed

  • Question

  • We have a problem in maintaining audio for a single user. We do not use a server for Live Meeting we are using the a hosted portal.

    The user is remote and can connect to meetings as well as start them as an Organizer. The audio will work for approx 30 secs then error out and rejoin the audio in a loop. The error code generated was ...

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    More details for technical support:

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    Message Category: 2 (kNetworkError)

    Message Code: 7 (kTimeout)

    Root Cause Error: 0x00000000

    Root Cause Component: kNetwork

    Audio Input Device: SoundMAX Digital Audio

    Audio Output Device: SoundMAX Digital Audio

    Video Input Device:

    Audio Muted: Yes

    Media State: (43,2,2,2,0,0,Connected)

    AvMcu Uri: sip:ca1mikavm008.rtc.local:5061;transport=tls

    Avmcu Reachable: Yes

    Acp Reachable: No

    Diagnostics Information:

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    OK  

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     Can anyone point us in the right direction?

    Thursday, January 22, 2009 6:52 PM