I have a valid activation key for windows vista, but its says I do not. RRS feed

  • Question

  • My name is Chris, I have owned this gateway now for nearly four years and windows vista came pre-installed on it. In that time windows has never told me until now that my product/activation was invalid.

    Earlier this morning I turned my laptop on, and went to log in, and upon logging in. I get a single window on a black background at the top it says, "The Windows Vista Home Premium product key you typed is invalid for activation." Then it gives me three options.

    "Access your computer with reduced functionality"

    "Type a different product key"
    "Contact Microsoft to help resolve this problem"

    So, I tried re-entering the OEM key and entering the COA key and it said both were invalid.
    I looked around and found that multiple people have been having the same problem as me and found this set of instructions:

    "1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) scroll down till you find the file cmd.exe and run it

    4)  Type: suli.exe 3 and hit the enter key

    5) Type in the product key from the sticker on our computer 

    6) click the next button.

    7) you will be asked if want to activate, click ok. ( I entered the COA code and I was not asked if i wanted to activate. Though instead of telling me that the key was invalid immediately as a fake key does it waited several around 15 or so, before it gave me the invalid key error  )

    8) It will attempt to activate by the internet and may return and invalid key.

    9) Return to the CMD window

    10) Type slui.exe 4 and hit the enter key

    11) Select your location in the drop down menu and click the next button (This did not happen)

    12) The next screen provides the number to call to activate by phone (therefore this step could also not be completed.

    Thank you for any help and time in advance,

    and here is my diagnostic, I'm sorry I didn't post it before. Diagnostic Report (1.9.0019.0):
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89578-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {5F7B8C25-76C3-498D-81E8-9B5D363C5F00}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5F7B8C25-76C3-498D-81E8-9B5D363C5F00}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-2859273863-621854980-787938864</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MT6451                          </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>84.05   </Version><SMBIOSVersion major="2" minor="4"/><Date>20061101000000.000000+000</Date></BIOS><HWID>46303507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500141-02-1033-6000.0000-0572007
    Installation ID: 006251669481589002185905347201768995425882806941745320
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: DR9M6
    License Status: Unlicensed

    Windows Activation Technologies-->

    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAQABAAAAAwABAAEAnJ/UrEj9ngZeP15Qshry9CbsGtiqg6xW+vw=

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GATEWA        SYSTEM 
      FACP            GATEWA        SYSTEM 
      MCFG            GATEWA        SYSTEM 
      SSDT            GATEWA        SYSTEM 
      SLIC            GATEWA        SYSTEM 

    Saturday, February 13, 2010 6:00 PM


  • Hello af_rohde,

      The only thing I can think of is either you maybe misreading/misentering the Product Key or Windows is damaged in such a way that it is unable to identify Valid Product Keys.  Try the below steps and see if that resolves the issue.  

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. (be sure to use the key listed on the sticker on the computer and use the Activate by Phone method)

    If that does not resolve the issue, then you can either create a (no cost) support request at http://support.microsoft.com/gp/contactwga or reinstall Windows using the Recovery Media included with the computer.  (Note: All computers that come with Windows Pre-installed are required to come with a way for the user to reinstall Windows.  In the old days the computer manufacturer would include a seperate disk. Now days they usually include the Recovery software in a partition on the computer's hard drive.  Please see the documentation that came with the computer or contact the computer's manufacturer for assistance in finding and using the Recover software.

    Thank you,
    Darin MS

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Monday, February 15, 2010 11:01 PM
    Monday, February 15, 2010 11:01 PM