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    Hi guys,

    I Need to host my web application to work in offline mode so that users can create a record in offline and sync it to crm once they are online. Please help me go with this. (boopeshbabud@zsl.com)

    Thanks & Regards,

    Boopesh babu D

    Thursday, September 15, 2011 4:53 PM

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    As the Offline mode client for Outlook (on Windows, not on any mobile platform like a phone or tablet) contains a fully functional copy of the web services, as long as your app is updating CRM via web services, and your deploy your app to that client as well, it should work.
    The postings on this site are solely my own and do not represent or constitute Hitachi Consulting's positions, views, strategies or opinions.
    Friday, September 16, 2011 5:51 PM

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    If you do not use Outlook, then your only solution would be to build something like a standalone Silverlight app that can store offlin data.  There is no native way to do that through the web app.
    The postings on this site are solely my own and do not represent or constitute Hitachi Consulting's positions, views, strategies or opinions.
    • Proposed as answer by Jim Glass Jr Thursday, September 15, 2011 8:07 PM
    Thursday, September 15, 2011 6:43 PM
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    Hi,

    I am using outlook so is it possible to update it in outlook and later on sync it mscrm. If we can update in outlook and sync it in crm then how can we access the crm service for the application?

    Friday, September 16, 2011 5:33 AM
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    Read this thread for more information on making sure your CRM web application will work with Outlook and Offline Access.

    http://social.microsoft.com/Forums/is/crmdevelopment/thread/1b10eec1-7449-4fd1-bc16-b6e058b7d18e

    The postings on this site are solely my own and do not represent or constitute Hitachi Consulting's positions, views, strategies or opinions.
    Friday, September 16, 2011 1:12 PM
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    Hi,

    I looked into the url.To be precise my requirement is to update the crm records from mobile without internet connection. The users can update the record into outlook and once they are online the data will get sync. I need to know where to host my web application and whether outlook client needed to be installed in my local client or crm server?? Please get me through this.

    Friday, September 16, 2011 2:23 PM
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    From mobile what?  If you're tlaking mobile phone or tablet, then you will need to build an app for the phone.  there's no other way.

    If you mean from a computer with Outlook installed, but no regular internet access, then make sure your app is a part of the CRM Solution and CRM will handled that via the Offline client on the local computer.

    And yes, Outlook and the CRM Offline client must be installed on each client computer that needs to have offline access to modify data.

    The postings on this site are solely my own and do not represent or constitute Hitachi Consulting's positions, views, strategies or opinions.
    Friday, September 16, 2011 2:46 PM
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    Thanks for the info. Yes, we are about to develop an app but the thing is whether its possible to update the crm in offline mode(outlook) through mobile when there is no internet connection using that application

    Friday, September 16, 2011 3:01 PM
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    As the Offline mode client for Outlook (on Windows, not on any mobile platform like a phone or tablet) contains a fully functional copy of the web services, as long as your app is updating CRM via web services, and your deploy your app to that client as well, it should work.
    The postings on this site are solely my own and do not represent or constitute Hitachi Consulting's positions, views, strategies or opinions.
    Friday, September 16, 2011 5:51 PM
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    Thanks a lot wayne. Please confirm this alone that after hosting my application in my client server where crm for outlook is configured( without internet connection) the crm should get updated via the webservices.
    Monday, September 19, 2011 7:10 AM
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    Hi,

    Thanks a lot for your support. Just starting working in outlook i came to know about all the functionalities and my application is updating in outlook offline mode.Tha only thing to be known is you said like

    "If you mean from a computer with Outlook installed, but no regular internet access, then make sure your app is a part of the CRM Solution and CRM will handled that via the Offline client on the local computer."

    Now i need to know is how exactly can i make the app work without internet access for the offline client,where to host it and sorry to trouble you by asking many ques but being a newbie it ll be good to get started with

    Tuesday, September 20, 2011 2:05 PM
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    There are two ways to do that.  One is to literally host it on each client computer itself.  You have to deploy a package to each computer that needs offline access and then your app will run locally.

    the other way is to make it with Silverlight and include it in the CRM Solution itself, which will then automatically host it in CRM for you. You don't need to tell it where to be hosted.

    The postings on this site are solely my own and do not represent or constitute Hitachi Consulting's positions, views, strategies or opinions.
    Tuesday, September 20, 2011 7:29 PM
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    Hi,

    Yes I have deployed my application in client\res\web\isv\My App and when i run the app (wihtout internet access) to access the service I get the error in the line https://My Org.api.crm.dynamics.com/XRMServices/2011/Organization.svc as Meta data reference cannot be resolved


    Wednesday, September 21, 2011 7:18 AM