I had to recover my hard drive and now, when I want to finish installing OneCare it does not want to accept my userid/password combination. It is good because i used it to sign in to this blog and into Life ID using internet explorer. I cant go to "contact us" because it want s my usersame password again and does not accept it. It seems that ony in relation to OneCate the userid/password does not work. I don't want new mail accounts and passwords, I just want the program I paid for to work.
I am not a computerwiz, just a user and i thing that I shoudl be able to simply insert the disk and get it installed. I have tried every suggestion, and most of them are confusing and complicated. If I cant fix this problem soon and simply then I will have to purcahse another product that is more userfirendly.
Does anyone have other suggestions?
