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Diagnostic Report for Error Code: 0xC004F063 BIOS Missing Required License??

    Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37
    Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=
    Windows Product ID: 89583-OEM-7332157-00056
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {EE0A7DDD-A9DA-4A9D-BF8F-D718DDD0B3BB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.120305-0430
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EE0A7DDD-A9DA-4A9D-BF8F-D718DDD0B3BB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2TB37</PKey><PID>89583-OEM-7332157-00056</PID><PIDType>2</PIDType><SID>S-1-5-21-1213800142-2803141994-3430826437</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2781                </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>0BCN60WW(V3.16)         </Version><SMBIOSVersion major="2" minor="5"/><Date>20090717000000.000000+000</Date></BIOS><HWID>2D333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500056-02-1033-6002.0000-1132012
    Installation ID: 001264327434866753475130524203328093297583239014651660
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 2TB37
    License Status: Notification
    Notification Reason: 0xC004F063.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAgACAAAAAgABAAEAeqjsiHKb5qF6f/ItSHsKEB6e8vT++9RfhlmK7yqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   LENOVO  CB-01  
      HPET   LENOVO  CB-01  
      BOOT   PTLTD   $SBFTBL$
      MCFG   LENOVO  CB-01  
      SLIC   LENOVO  CB-01  
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm

    Sunday, April 22, 2012 2:27 PM

Answers

  • No - the problem was caused by NOT using the proper manufacturer's Recovery disk to reinstall.

    You may (or your friend may) have used an OEM System Builder disk - but certainly didn't use a Lenovo Recovery disk.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, April 25, 2012 11:11 PM
    Moderator
  • Could I purchase a full retail version of Vista and just enter that product key number?

    Yes, but I recommend following Noel's advise, it should fix the issue and it would cost less.

    Darin MS

    Monday, April 30, 2012 8:52 PM

All replies

  • "erinfoley5" wrote in message news:d8bb5218-a7dd-40a9-8b91-963353619f90...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37
    Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=
    Windows Product ID: 89583-OEM-7332157-00056
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    File Scan Data-->

    Other data-->
    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2781                </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>0BCN60WW(V3.16)         </Version><SMBIOSVersion major="2" minor="5"/><Date>20090717000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel

    Partial Product Key: 2TB37
    License Status: Notification
    Notification Reason: 0xC004F063.

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000

     
     
    For which version and edition of Windows is your computer licensed, according to the COA sticker on the case?
    Please try the below steps to recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker, on the
    machine’s case, and activate by telephone.
    Once complete, run another MGADiag report and
    post back with the results
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 22, 2012 4:02 PM
    Moderator
  • I completed the steps outlined and restarted my computer twice.

    It did ask me for the product key, but got the same error code and no option to phone activate.

    Ran MGD again and this is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37
    Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=
    Windows Product ID: 89583-OEM-7332157-00056
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {EE0A7DDD-A9DA-4A9D-BF8F-D718DDD0B3BB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.120305-0430
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EE0A7DDD-A9DA-4A9D-BF8F-D718DDD0B3BB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2TB37</PKey><PID>89583-OEM-7332157-00056</PID><PIDType>2</PIDType><SID>S-1-5-21-1213800142-2803141994-3430826437</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2781                </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>0BCN60WW(V3.16)         </Version><SMBIOSVersion major="2" minor="5"/><Date>20090717000000.000000+000</Date></BIOS><HWID>2D333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500056-02-1033-6002.0000-1132012
    Installation ID: 001264327434866753475130524203328093297583239014651660
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 2TB37
    License Status: Notification
    Notification Reason: 0xC004F063.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAgACAAAAAgABAAEAeqjsiHKb5qF6f/ItSHsKEB6e8vT++9RfhlmK7yqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   LENOVO  CB-01  
      HPET   LENOVO  CB-01  
      BOOT   PTLTD   $SBFTBL$
      MCFG   LENOVO  CB-01  
      SLIC   LENOVO  CB-01  
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm

    Monday, April 23, 2012 12:52 AM
  • "erinfoley5" wrote in message news:5c6e6bb5-25c0-4cbb-ab9e-35784adcb84f...

    I completed the steps outlined and restarted my computer twice.

    It did ask me for the product key, but got the same error code and no option to phone activate.

    Ran MGD again and this is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37
    Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=
    Windows Product ID: 89583-OEM-7332157-00056
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

     
     
    You ignored the instruction to use the Key from your COA sticker, and instead input a Key
    you discovered using either a Search Engine, or a Keyfinder app.
    You MUST use the Key from the COA sticker.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 23, 2012 7:55 AM
    Moderator
  • Thank you for your help, I really appreciate it. 

    A friend reformated my computer a few weeks ago and printed me a doc called keys.txt and told me that that was my Product Key. It also lists a product ID # and other information. I told him I was going to be in touch with Microsoft and he assured me that this was the number for my machine and it wasn't stolen or picked up via website.

    I'm sorry, the Microsoft sticker has worn away so there is very little readable on it. Is there another way to get this number? I have alot of other original serial numbers that came with my laptop but not the MS ones.

    Thanks again for any assistance you may be able to provide.

    Monday, April 23, 2012 1:41 PM
  • "erinfoley5" wrote in message news:8ddd75f5-07fd-4f03-8aec-fd33dc533592...

    Thank you for your help, I really appreciate it.

    A friend reformated my computer a few weeks ago and printed me a doc called keys.txt and told me that that was my Product Key. It also lists a product ID # and other information. I told him I was going to be in touch with Microsoft and he assured me that this was the number for my machine and it wasn't stolen or picked up via website.

    I'm sorry, the Microsoft sticker has worn away so there is very little readable on it. Is there another way to get this number? I have alot of other original serial numbers that came with my laptop but not the MS ones.

    Thanks again for any assistance you may be able to provide.

    No the number on the sticker is unique to your machine, and is not recorded anywhere.
    You will need to contact the manufacturer, and  order a set of Recovery disks for your machine - these disk do not require the input of a Key for the install and activation of your original operating system.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 24, 2012 6:50 PM
    Moderator
  • Reformatting with the recovery discs is what got me into this mess!

    Could I purchase a full retail version of Vista and just enter that product key number?

    Thanks!

    Wednesday, April 25, 2012 11:01 PM
  • No - the problem was caused by NOT using the proper manufacturer's Recovery disk to reinstall.

    You may (or your friend may) have used an OEM System Builder disk - but certainly didn't use a Lenovo Recovery disk.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, April 25, 2012 11:11 PM
    Moderator
  • Could I purchase a full retail version of Vista and just enter that product key number?

    Yes, but I recommend following Noel's advise, it should fix the issue and it would cost less.

    Darin MS

    Monday, April 30, 2012 8:52 PM