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Can't load supposedly genuine XP home

Question
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Hi. I've recently purchased a new copy of XP Home OEM SP2, still sealed, and attempted to install it. Everything went fine until I installed sp3, after which I got error 0x80040509. This said it was an invalid COA number and I would have to reinstall. I could not get into Windows, even in safe mode, to do a diagnostic check at that point. I reinstalled XP up until SP3 and then did the diagnostic check posted below. I've read a number of threads already, but don't know how to interpret the diagnostic data. I suspect I have an unauthorized license or something. The Validation tool says it's genuine. Would appreciate any help. My computer is an iMac and I'm installing this on Bootcamp which should work the same as a new install. I formatted the partition in NTFS. Everything worked perfectly until I loaded SP3. I see that this is a known issue, but I need someone to interpret my diagnostic data. Thanks much. If it's an illegitimate disc, I'll have to buy one somewhere else. Michael
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
Windows Product ID: 55274-640-8834005-23856
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {FC75E647-61A9-4514-8590-D074F7ADC6AF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FC75E647-61A9-4514-8590-D074F7ADC6AF}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23856</PID><PIDType>1</PIDType><SID>S-1-5-21-606747145-1085031214-725345543</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>iMac11,2</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version> IM112.88Z.0057.B00.1005031455</Version><SMBIOSVersion major="2" minor="4"/><Date>20100503000000.000000+000</Date></BIOS><HWID>8AEB3AD70184807C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/AWednesday, September 8, 2010 1:33 AM
Answers
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From your MGA Report:
Windows License Type: Volume
Unfortunately, the installed copy of Windows XP is counterfeit. It is a Volume License version and not an OEM version which is typical of how software counterfeiters deceive buyers. Contact the seller of this counterfeit software and demand an immediate 100% refund!
Carey Frisch- Marked as answer by Carey FrischMVP, Editor Wednesday, September 8, 2010 6:55 PM
Wednesday, September 8, 2010 6:26 AMModerator
All replies
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"coyotedog" wrote in message news:d8be10ea-31f7-4c4d-be10-1244006e54de@communitybridge.codeplex .com...
Hi. I've recently purchased a new copy of XP Home OEM SP2, still sealed, and attempted to install it. Everything went fine until I installed sp3, after which I got error 0x80040509. This said it was an invalid COA number and I would have to reinstall. I could not get into Windows, even in safe mode, to do a diagnostic check at that point. I reinstalled XP up until SP3 and then did the diagnostic check posted below. I've read a number of threads already, but don't know how to interpret the diagnostic data. I suspect I have an unauthorized license or something. The Validation tool says it's genuine. Would appreciate any help. My computer is an iMac and I'm installing this on Bootcamp which should work the same as a new install. I formatted the partition in NTFS. Everything worked perfectly until I loaded SP3. I see that this is a known issue, but I need someone to interpret my diagnostic data. Thanks much. If it's an illegitimate disc, I'll have to buy one somewhere else. Michael
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
Windows Product ID: 55274-640-8834005-23856
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {FC75E647-61A9-4514-8590-D074F7ADC6AF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FC75E647-61A9-4514 -8590-D074F7ADC6AF}</UGUID><Version>1.9.0027.0</Version> ;<OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32& lt;/Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey> ;<PID>55274-640-8834005-23856</PID><PIDType>1</PIDTy pe><SID>S-1-5-21-606747145-1085031214-725345543</SID><Manufacturer>Apple Inc.</Manufacturer><Model>iMac11,2</Model></SYSTEM&g t;<BIOS><Manufacturer>Apple Inc.</Manufacturer><Version> IM112.88Z.0057.B00.1005031455</Version><SMBIOSVersion major="2" minor="4"/><Date>20100503000000.000000+000</Date></BI OS><HWID>8AEB3AD70184807C</HWID><UserLCID>0409<SystemLCID>0409</SystemLCID><TimeZone>Centr al Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID>& lt;stat>3</stat><msppid></msppid><name></na me><model></model></SBID><OEM/><GANotificat ion/></MachineData><Software><Office><Result>1 09</Result><Products/><Applications/></Office>< ;/Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/A
You have been taken.The key posted is for XP Pro while the installation is for a volume licensed version of XP which is NOT OEM. Go back to where you purchased the program and demand a full unconditional refund.Wednesday, September 8, 2010 4:43 AM -
From your MGA Report:
Windows License Type: Volume
Unfortunately, the installed copy of Windows XP is counterfeit. It is a Volume License version and not an OEM version which is typical of how software counterfeiters deceive buyers. Contact the seller of this counterfeit software and demand an immediate 100% refund!
Carey Frisch- Marked as answer by Carey FrischMVP, Editor Wednesday, September 8, 2010 6:55 PM
Wednesday, September 8, 2010 6:26 AMModerator -
Thanks very much for all your help. I suspected that was the problem. The seller has already offered a refund (thankfully). MichaelWednesday, September 8, 2010 11:19 AM