Hi. I've recently purchased a new copy of XP Home OEM SP2, still sealed, and attempted to install it. Everything went fine until I installed sp3, after which I got error 0x80040509. This said it was an invalid COA number and I would have
to reinstall. I could not get into Windows, even in safe mode, to do a diagnostic check at that point. I reinstalled XP up until SP3 and then did the diagnostic check posted below. I've read a number of threads already, but don't know how
to interpret the diagnostic data. I suspect I have an unauthorized license or something. The Validation tool says it's genuine. Would appreciate any help. My computer is an iMac and I'm installing this on Bootcamp which should work
the same as a new install. I formatted the partition in NTFS. Everything worked perfectly until I loaded SP3. I see that this is a known issue, but I need someone to interpret my diagnostic data. Thanks much. If it's an illegitimate
disc, I'll have to buy one somewhere else. Michael
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
Windows Product ID: 55274-640-8834005-23856
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {FC75E647-61A9-4514-8590-D074F7ADC6AF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FC75E647-61A9-4514-8590-D074F7ADC6AF}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23856</PID><PIDType>1</PIDType><SID>S-1-5-21-606747145-1085031214-725345543</SID><SYSTEM><Manufacturer>Apple
Inc.</Manufacturer><Model>iMac11,2</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version> IM112.88Z.0057.B00.1005031455</Version><SMBIOSVersion major="2" minor="4"/><Date>20100503000000.000000+000</Date></BIOS><HWID>8AEB3AD70184807C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
