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Windows XP Service Pack 2 Failed RRS feed

  • Question

  • Hello,

    I am having problems installing Windows XP Service Pack 2.  I am able to download it, but when I click to install it says "Problem: A problem on your computer is preventing updates from being downloaded or installed"

     

    Successful: 0

     

    Failed: 1

     

    Failed Updates:
        Windows XP Service Pack 2

     

    Remaining: 4

     

    Remaining High-Priority Updates:
    Microsoft .NET Framework 1.0 Service Pack 3, English Version
    Critical Update for Windows XP (KB888162)
    Windows Malicious Software Removal Tool - January 2008 (KB890830)

    Office XP Service Pack 3

     

    I am currently using Micorsoft Windows XP Home Edition Version 2002 Service Pack 1

     

    I ran the WGA Diagnostic Report & it returned this:

     

    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 55277-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.1.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {861FB3FB-5331-4AAA-9CD2-8D5C5B0671A4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: E:\DOWNLO~1\MOZILLA\PROGRAM\FIREFOX.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Allowed
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Allowed
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]

     

     

    I am only updating to Service Pack 2 because I am unable to install another program without this Service Pack.

    Any help would be greatly appreciated!

    Thanks

     

    Monday, January 28, 2008 4:49 AM

Answers