locked
2 computers backing up to the same external file RRS feed

  • Question

  • I recently install OneCare on 2 computers, both Dells. When I try to back up information from each computer the information from both computers is written to the same file on external hard drive. Has anyone experienced this issue, What am I doing wrong?

    Any help would be appreciated

    Regards

    Stu

    Friday, September 26, 2008 12:35 AM

Answers

  • The backups will both be in the same folder, but there will be a sub-folder for each computer. OneCare will not combine both backups.

    -steve

     

    Monday, September 29, 2008 4:40 PM
    Moderator

All replies

  • StuDent007,

     

    Thank you for visiting the OneCare Program forums.

     

    You can back up files on separate computers, or you can use a central backup device (The backup files are stored on a central device that all computers in a OneCare circle can use.) for all of the computers in your OneCare circle.

     

    To back up your files to another pc hub with external drive (given that you have OneCare backup turned on that pc):

     

    1. Open OneCare.

    2. under Quick links, click Change Settings.

    3. On the Backup tab, click Configure Backup 

    Create a new backup plan for your OneCare circle

     

    a. If you haven't created a OneCare circle, on the Change backup settings screen, click Use an existing device.

     or

     

    If you've created a OneCare circle, click Change Settings

     

    b. In the left column, click Backup plan for all PCs.

     

    4. Select a location to backup your files to.

     

    a. Next to Where, click Select location or Change location.

     

    b. Select a backup location, and then click OK

     

    5. Click Next.

     

    6. Review the plan, and then click Save. You are ready to backup your files.

     

    If you haven't created a OneCare circle yet, please visit the following website:

    How to Manage your OneCare circle:

    http://support.microsoft.com/kb/943920

     

    Please contact support if you are still having issues with backup configuration.

    http://help.live.com/help.aspx?project=onecarev2_5_client&queryType=keyword&query=rehto+rehtO&sid=012c8547-106a-41f8-9a49-231660b153fd_20373032&mkt=en-us 

    1 .     Click Contact support in the middle of the webpage

    2 .     Click Contact Support  in the bottom right corner of the webpage

    3 .     Click Get support

    4 .     Select the Billing Support or Technical Support Bubble

    5.     Answer the questions appropriately, you will be guided to an agent if you have a paid subscription or email support if you have a trial version.

     

    I hope this helps,

     

    Lori MS

     

     

    Friday, September 26, 2008 7:59 PM
  • The backups will both be in the same folder, but there will be a sub-folder for each computer. OneCare will not combine both backups.

    -steve

     

    Monday, September 29, 2008 4:40 PM
    Moderator