locked
I've been unvalidated and it's not even my x-wife. Error Ox80070426 RRS feed

  • Question



  • I’ve read through a few hundred of the posts on this site and many others trying to resolve the following situation. Any help will fill me with gratitude!

     

    After having my laptop from Dell for about 4 months I began to get a message when I would boot up: 

     

    “An unauthorized change was made to windows.

     

    Windows has discovered a change that will result in limited windows functionality. Use the link below to find out how to fix windows.”

     

    1. Learn more online
    2. Close

    (of course, since windows hasn’t already started yet I can’t go online… and ‘close’ starts the whole process over with a restart.)

     

    I can bypass it and get to windows by hitting F8 during startup by performing a clean boot or in safe mode.

     

     

    I have talked with Microsoft tech support and she tried to have me validate online, which did not work (gave the error code  0x80070426 ), she was a bit dumbfounded so she sent me online to this site.

     

    After finally getting booted up using the F8 routine, I get the following message:

     

    Optional update delivery is not working:

    You may be a victim of software counterfeiting.

     

    To use all Microsoft windows features such as all updates from windows update; get the latest updates; and receive product support, your copy of Microsoft windows must be validated as genuine.

     

    Now, while I am in “normal” windows I can not access Control Panel. It flicks a blank screen for a split second and nothing more. I have tried accessing it through more than one process. Same with going to ‘Computer’ and right clicking and then clicking ‘properties’, just a flash and nothing more.

     

    Another message that I get sometimes is:

     

    Windows software protection:

    An unauthorized change was made to windows.

    You will no longer receive notifications, including those about your license or activation. Use the link below to find out how to fix your system. Error:  0xC0000022

    Description: (Access Denied)

    A process has requested access to an object, but has not been granted those access rights.

    Learn more online…  (which takes me to the Genuine Microsoft Windows site to try validating once again.   Vicious loop!)

     

    I’ve run the mga diagnostic tool, and the wga plug-in for firefox, and the slui 4.

     

    I have tried the services.msc approach. When I get to the general tab ‘automatic’ is already in the dropdown box and I can not click on ‘stop’ as it is a greyed –out non-option. When I tried clicking on ‘start’ I get a message saying “ Windows could not start the software licensing services on local computer.  Error 0xc004d401:0xc004d401

     

     

     

    When I try command prompt with the ‘net start slsvc’ command I get the following text:

     

    Net start slsvc

    The software licensing service is starting.

    The software licensing service could not be started.

     

    A system error has occurred

     

    System error 54273 has occurred.

    The system cannot find message text for message number 0xd401 in the message file

    For BASE.



    Any help will be greatly appreciated x 3!

     

     

     

     

    Diagnostic Report (1.7.0095.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Online Validation Code: 0x80070426

    Cached Validation Code: N/A, hr = 0x80070426

    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

    Windows Product ID: 89578-OEM-7332157-00204

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6000.2.00010300.0.0.003

    CSVLK Server: N/A

    CSVLK PID: N/A

    ID: {DAFE7BB6-AF11-45EB-966A-EE250721A232}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.7.69.2

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6000.vista_gdr.071023-1545

    TTS Error: M:20080606172905808-

    Validation Diagnostic:

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6001.18000

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    WGATray.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Word 2003 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{DAFE7BB6-AF11-45EB-966A-EE250721A232}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1384391904-3719923101-276228677</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20071117000000.000000+000</Date></BIOS><HWID>06313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{901B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Word 2003</Name><Ver>11</Ver><Val>954E14BE4554D04</Val><Hash>7vHY91t6pVWk4mVTJOOKjr7frY8=</Hash><Pid>70210-642-7627373-55532</Pid><PidType>14</PidType></Product></Products><Applications><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 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

     


    Saturday, June 7, 2008 2:31 AM

Answers

  • Hello the wid,

     

    Vista is in what is called a 'Mod-Auth' Tamper state.  There are 2 types of Mod-Auth tampers.

     

    1) A critical system file was modified On Disk - What this means is that the file, located on the hard drive, was modified in some way. This can be caused by random file corruption, a malicious program (spyware, malware, virus) or by manual file modification (by a user of the system).

     

    2) A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way. and is usually caused by a running program that is incompatible with Vista.

     

      Because of the Mismatched files listed under the "File Scan Data-->" line of your Diagnostic Report, (i.e. Slsvc.exe[6.0.6000.16509]) your issue is a On Disk Mod-Auth.

     

      To resolve the issue, we need to replace the bad file with a unmodified/uncorrupted copy. You can do this by one of following ways:

     

    A) Install Service Pack 1 for Vista (http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en). I believe SP1 contains an updated version of file Slsvc.exe, that once installed, should overwrite the bad file and resolve the issue.

     

    Or

     

     

    B) Repair Windows using System Restore:

     

    1) Reboot Vista into Safe Mode

    2) Go to Control Panel

    3) On the left hand side of the Control Panel window, Click on "Classic View"

    4) Double-click "Backup and Restore Center"

    5) On the left hand side of the window, click "Repair Windows using system restore"

    6) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    7) Click the "Next" button.

    8) Reboot back into Normal mode

    9) Vista should no longer be in Reduced Functionality mode

     

     And lastly, if none of these suggestions resolves your issue, you may need to reinstall Windows, but first, open a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional assistance.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Monday, June 9, 2008 11:35 PM

All replies

  • How to Get Out of Reduced Functionality Mode in Vista

    http://www.vistax64.com/tutorials/121866-reduced-functionality-mode.html

     

    How to Activate Vista by Phone Activation

    http://www.vistax64.com/tutorials/84488-activate-vista-phone.html

    Saturday, June 7, 2008 10:58 PM
    Moderator
  • Hello the wid,

     

    Vista is in what is called a 'Mod-Auth' Tamper state.  There are 2 types of Mod-Auth tampers.

     

    1) A critical system file was modified On Disk - What this means is that the file, located on the hard drive, was modified in some way. This can be caused by random file corruption, a malicious program (spyware, malware, virus) or by manual file modification (by a user of the system).

     

    2) A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way. and is usually caused by a running program that is incompatible with Vista.

     

      Because of the Mismatched files listed under the "File Scan Data-->" line of your Diagnostic Report, (i.e. Slsvc.exe[6.0.6000.16509]) your issue is a On Disk Mod-Auth.

     

      To resolve the issue, we need to replace the bad file with a unmodified/uncorrupted copy. You can do this by one of following ways:

     

    A) Install Service Pack 1 for Vista (http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en). I believe SP1 contains an updated version of file Slsvc.exe, that once installed, should overwrite the bad file and resolve the issue.

     

    Or

     

     

    B) Repair Windows using System Restore:

     

    1) Reboot Vista into Safe Mode

    2) Go to Control Panel

    3) On the left hand side of the Control Panel window, Click on "Classic View"

    4) Double-click "Backup and Restore Center"

    5) On the left hand side of the window, click "Repair Windows using system restore"

    6) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    7) Click the "Next" button.

    8) Reboot back into Normal mode

    9) Vista should no longer be in Reduced Functionality mode

     

     And lastly, if none of these suggestions resolves your issue, you may need to reinstall Windows, but first, open a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional assistance.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Monday, June 9, 2008 11:35 PM