none
online quotes RRS feed

  • Question

  • Did something happen to the quote server since yesterday?  I'm still using Money99 and the online updates was still working fine up til then.   
    Friday, September 7, 2012 3:02 PM

Answers

  • Folks, I believe I have found a solution to this problem.  And it doesn't require making changes to 'last digits' (whatever that means :-)  )

    These are the steps:

    1. Close Money and then click Start - Run
    2. Type 'regedit' (without the quotes) <enter>  this opens the registry editor
    3. When the registry editor opens, make sure you are at the very top of the registry entries and click on 'Computer' on the top left hand side
    4. Type Ctrl-F  (or click Edit - Find)
    5. Type 'QuoteServerURL' (no quotes) <enter>
    6. After a short wait it should find a registry entry called 'URL'
    7. Right click on 'URL' and select Modify
    8. Make a note of what is there in case you want to change it back later.  Then overtype it with the below:
    'http://data.moneycentral.msn.com/Scripts/invisapi.dll/' (without the quotes)
    9.  Click OK and then exit the registry editor
    10. Restart Money and try to update stock prices again.  You should be back in business!

    Note: to be on the safe side, you can backup your Registry before making any changes. i.e after step 3, click File - Export - All.  I didn't bother, but it's usually the recommended practice before editing registry keys.

    Mitch Buchanan

    • Proposed as answer by MitchB3 Wednesday, September 12, 2012 2:08 PM
    • Marked as answer by Cal LearnerModerator Thursday, September 13, 2012 3:44 PM
    Wednesday, September 12, 2012 1:39 PM

All replies

  • I was wondering the same thing! I didn't think there was anyone else still using Money99 but it has been working fine for me as well up until yesterday.
    Friday, September 7, 2012 8:28 PM
  • Me too. Tried to get online quotes to update automatically but it is suddenly not working and I tried on 2 different computers that both have microsoft money. Very inconvenient to update manually. When is Microsoft going to fix this?
    Friday, September 7, 2012 10:30 PM
  • I'm using money 2002 with the same issue. They said dec 31 2011 would end online support....but I think they may have pulled the plug yesterday?
    Friday, September 7, 2012 11:34 PM
  • I am glad I am not the only one.  I have been updating automatically for years and thought something was wrong in my settings.  I have been using Money 2002.  That was a great service to have the auto updates on stock prices.  Very disappointing to learn it is being discontinued.
    Saturday, September 8, 2012 1:25 AM
  • Stopped working for me too from 06/09/12, very annoying as this was a great feature and I've been using it on Money99 ever since I purchased it over 10 years ago. One of the best pieces of software I've ever bought. Shame about this lack of functionality now.
    Sunday, September 9, 2012 9:14 AM
  • Same proble here using Money 2001
    Sunday, September 9, 2012 9:08 PM
  • I've just run Money 2005 UK QFE2 and it has updated a share price, "Royal Sun Alliance" to be specific.  But checking those prices I noticed that some bonds and trusts have not updated since July 30 which was actually a Saturday.
    Sunday, September 9, 2012 10:07 PM
  • My fund prices stopped working on 8 August.

    However, I still have two shares (BP, IDVY) which are updating as normal with 20 minute delay.

    Monday, September 10, 2012 9:14 AM
  • Same here.  Have been happily using Money 2001 for more than 10 years, but now when I go to update the share prices I get:

    "Money was unable to connect to the online quotes server.  Check your Internet connection and try the operation again. "

    Hopefully this is just a temporary thing.

    Monday, September 10, 2012 9:57 AM
  • As qwakuk pointed out on another thread - check your symbols. It seems they require again the last digit. Mine now working again.

    Monday, September 10, 2012 4:00 PM
  • Same here. I've been using 2001 for over 10 years. This just started happening for me last week!
    Tuesday, September 11, 2012 7:05 PM
  •  Still not working for me in Canada. Very disappointing because I've been using this for 13 years! What am I to do with all of this data I've compiled now? Not impressed Microsoft.
    Tuesday, September 11, 2012 8:34 PM
  • The last digit thing fixed it for me.  Bonds and shares updating OK in the UK.
    Tuesday, September 11, 2012 9:05 PM
  • what is "last digit thing"? please explain in detail.
    Wednesday, September 12, 2012 12:13 AM
  • Folks, I believe I have found a solution to this problem.  And it doesn't require making changes to 'last digits' (whatever that means :-)  )

    These are the steps:

    1. Close Money and then click Start - Run
    2. Type 'regedit' (without the quotes) <enter>  this opens the registry editor
    3. When the registry editor opens, make sure you are at the very top of the registry entries and click on 'Computer' on the top left hand side
    4. Type Ctrl-F  (or click Edit - Find)
    5. Type 'QuoteServerURL' (no quotes) <enter>
    6. After a short wait it should find a registry entry called 'URL'
    7. Right click on 'URL' and select Modify
    8. Make a note of what is there in case you want to change it back later.  Then overtype it with the below:
    'http://data.moneycentral.msn.com/Scripts/invisapi.dll/' (without the quotes)
    9.  Click OK and then exit the registry editor
    10. Restart Money and try to update stock prices again.  You should be back in business!

    Note: to be on the safe side, you can backup your Registry before making any changes. i.e after step 3, click File - Export - All.  I didn't bother, but it's usually the recommended practice before editing registry keys.

    Mitch Buchanan

    • Proposed as answer by MitchB3 Wednesday, September 12, 2012 2:08 PM
    • Marked as answer by Cal LearnerModerator Thursday, September 13, 2012 3:44 PM
    Wednesday, September 12, 2012 1:39 PM
  • Thanks MitchB3.  Your solution worked. 
    Wednesday, September 12, 2012 3:16 PM
  • Most grateful to you Mitch, your solution worked for me on Win XP Money 2002, brillant ... thank you very much. There is an article from Microsoft about this issue. Here is the link http://support.microsoft.com/kb/873204/en

    Cheers

    Fdc


    • Edited by Fdc1403 Wednesday, September 12, 2012 3:41 PM
    Wednesday, September 12, 2012 3:33 PM
  • Worked like a charm for my Money 2002 Standard International. Thanks very much Mitch. I never cease to be amazed at what clever people there are out there!

    Neil

    Wednesday, September 12, 2012 4:16 PM
  • Alas - did not work for me > error 1606

    returns in a box in the center of Money

    using Win 7 + Money 2002 deluxe

    quotes worked until Sep 5 then stopped.

    am willing to try any other suggestions,

    thank you Mitch for trying to help us

    Bea

    Wednesday, September 12, 2012 4:21 PM
  • ps

    whole error msg : " error 1606 could not access server location h:tp://data/moneycentral.msn.com/Scripts/invisapi.dll/ "

    Wednesday, September 12, 2012 4:34 PM
  • ps

    whole error msg : " error 1606 could not access server location h:tp://data/moneycentral.msn.com/Scripts/invisapi.dll/ "


    Change that first ':' to a 't'.
    Wednesday, September 12, 2012 5:11 PM
    Moderator
  • yes, thanks I did notice that

    and I double checked that the string is typed correctly in the Registry > it is

    in fact, I restored it to the original (still didn't work) and re-typed the new one from Mitch >

    still receive the same error message which does show "h:tp" prefix even tho it is correct in the Registry....?

    thank you for trying to help solve this

    Bea

    Wednesday, September 12, 2012 6:02 PM
  • The 'last digit thing' is to do with changing the codes that Money is using to find your stock/bonds/etc on the Internet.

    These are some of the codes I am now using to get data.  In each case I had to add the last digit since the website now insists on the checksum being present.  Previously it didn't.

    Jupiter European Fund,        new code GB0006664683
    Jupiter Income Fund,            new code GB0004791389
    Jupiter UK Growth Trust,        new code GB0004792130
    M&G High Yield Corporate Bond,    new code GB0031110405

    In my opinion it is safer to try this option than to edit the registry.

    Wednesday, September 12, 2012 6:31 PM
  • ps

    whole error msg : " error 1606 could not access server location h:tp://data/moneycentral.msn.com/Scripts/invisapi.dll/ "

    ...and I presume you entered "//data.moneycentral.msn.com" and not "//data/moneycentral.msn.com" as you've written above?

    Neil

    Wednesday, September 12, 2012 6:33 PM
  • << ...and I presume you entered "//data.moneycentral.msn.com" and not "//data/moneycentral.msn.com" as you've written above?>>

    gosh, good eyesight !

    Yes...it is typed correctly in Registry and

    the error message is also in correct format (I typed the error message incorrectly)

    (also, how do I  "grey out"  the words I'm quoting)

    Wednesday, September 12, 2012 6:49 PM
  • Thank you Mitch.  Solution worked for us, windows 7 money 2001 and old windowsme money 2001.  Really appreciate your detail instructions.

    Ken

    Wednesday, September 12, 2012 8:50 PM
  • Thank you so much Mitch! I would like to buy you a beer. Now working great again! Using Money99 in Canada.

    Dave

     

    Wednesday, September 12, 2012 9:18 PM
  • Yup!  Mitch's solution worked for me!  WinXp and MSM 2001.  Many thanks!
    Thursday, September 13, 2012 12:55 AM
  • I'm using MSMoney99.  The registry information on my computer matched the URL suggested by Mitch.  Stock updates is not working for me, however.  The last update for me was September 5.  Not sure what to do.  Thanks.
    Thursday, September 13, 2012 2:22 AM
  • Mitch

    I am delighted!

    This just worked for me on Money 2001.

    Thank you so much for taking the trouble to figure this out!

    Greetings from Dublin
    Helen

    Thursday, September 13, 2012 12:19 PM
  • Mitch....your money!!

    Thanks

    Thursday, September 13, 2012 1:38 PM
  • Aw Mitch!

    Just when I thought there was a real excuse to drop MS Money 2000.

    I'm going to continue with my migration to KMyMoney anyways; as the writing is in the sand.

    Cheers!

    Thursday, September 13, 2012 6:05 PM
  • Mitch's suggestion worked for me too. Money99 and Windows 7 Home Premium 64-bit. Thanks Mitch!!
    Friday, September 14, 2012 11:45 AM
  • Sorry Mitch, this didn't work for me.  Money2001, Windows 7 32 bit.  Any other suggestions.  Thank you in advance.
    Friday, September 14, 2012 2:52 PM
  • For those posting if Mitch's solution worked, it would be informative if you posted what country your verson of Money is from: US, UK, Australia, or what. Also indicate if you are getting quotes for stocks/shares , mutual funds/unit trusts, or a mixture.
    Friday, September 14, 2012 3:02 PM
    Moderator
  • Mitch solution worked on my Win XP - Money suite 2002 - France ... and it's getting quotes for a mixture of stocks/shares , mutual funds/unit trusts. As nearly everybody here I got the problem since 6 September.

    Cheers 

    Friday, September 14, 2012 3:15 PM
  • Mitch --- Your solution worked fine for my Money99 yesterday, but today it does not work.  Any suggestions?

          Glen Pxx

    Friday, September 14, 2012 9:28 PM
  • Mitch --- OK --- I checked the regedit again and it had reverted to the original.  I hope it does not continue to do this.

    I fixed it again and now the system works once more.  If the regedit continues to revert to the original, it  will be a real pain. 

    Any way to fix this?

    Friday, September 14, 2012 9:40 PM
  • Thank you so much Mitch! I've had Money 99 on 4 operating systems for over a decade... Like others, online quotes stopped 9/6/2012 - changed the registry key 9/14/12 and I'm back in business.

    In the US running Win7

    Billz

    Saturday, September 15, 2012 1:14 AM
  • Worked perfectly - thanks Mitch!
    Saturday, September 15, 2012 8:18 PM
  • Any chance this is working for Money Plus users in the U.S.?  I tried it with no luck
    Saturday, September 15, 2012 9:38 PM
  • You nailed it.  This works for Money Deluxe 2000.  It's a proposed solution in Article ID: 873204.
    Sunday, September 16, 2012 2:59 AM
  • I didn't have any luck when I tried to apply the registry edti.  According to Article ID: 8723204 one is supposed to assign Windows Live ID credentials to the Money data file, I haven't done this and am not certain I want to.  any thoughts?
    Sunday, September 16, 2012 1:37 PM
  • Thank you. It worked immediately.
    Monday, September 17, 2012 9:29 PM
  • Funny. Only one of my 6 stock quotes were updated after editing the registry. Happened to be the only one with 4 letters.
    Tuesday, September 18, 2012 12:34 AM
  • See http://support.microsoft.com/kb/873204/en.

    If only some of your quotes are updated the most likely cause is that the symbols for the investments not updating have changed. The only solution is to find the new symbols, often just the addition of check digits at the end. Search with the symbol you have at http://moneycentral.msn.com/, if this does not find anything follow Step 3 in the article, search by name and be sure to select the correct market and investment type.

    See http://en.wikipedia.org/wiki/Ticker_symbol and note that there are several types of symbols in use, depending on the market and how long the investment has existed. The symbol definitions are reviewed from time to time and the symbols may be updated (i.e. changed) in consequence.

    My post from September 12, 2012 shows a few codes that I had to change to get them to work (UK based stuff). 
    Tuesday, September 18, 2012 11:27 PM
  • MitchB3

    I'm using MM2002 and your solution doesn't seem to have worked. Is the new URL you advise correct? The old one ended with URL yours doesn't/

    Steve

    • Proposed as answer by MarkF_845 Saturday, September 22, 2012 2:58 PM
    Friday, September 21, 2012 7:39 AM
  • Steve (Stevef1964),

    The solution worked for me using 2002.

    Are you looking at the "LastKey" entry "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Investor\StockQuotes\QuoteServerURL" which is what I got when I did the search.

    This is not where the change is made. 

    Do a "find next" until you get the entry where "URL" is in the "Name" column(the left most column) and change the "Data" column to the new value. 

    'http://data.moneycentral.msn.com/Scripts/invisapi.dll/' (without the quotes)


    • Edited by MarkF_845 Saturday, September 22, 2012 3:16 PM
    Saturday, September 22, 2012 2:56 PM
  • Mitch - great!

    But for me with money 2002 there were two places to check the URL is correct. One is under HKEY CURRENT USER and one under HKEY LOCAL MACHINE. Both under Software / Microsoft / Investor.

    I had one of these with an entry of http://investor.msn.com....... to change to your suggested entry, the other was ok. After that - fine!

    And to guard against typing mistakes, copy and paste the correct entry http://data.moneycentral.msn.com/Scripts/invisapi.dll

    Thanks what a relief!

    Monday, September 24, 2012 8:35 PM
  • Many many thanks MitchB3 -- you are brilliant!  Worked like a charm and I'm now back in business. Using Money 2000 DeLuxe Canadian edition)
    Tuesday, September 25, 2012 2:49 PM
  • Folks, I believe I have found a solution to this problem.  And it doesn't require making changes to 'last digits' (whatever that means :-)  )

    These are the steps:

    1. Close Money and then click Start - Run
    2. Type 'regedit' (without the quotes) <enter>  this opens the registry editor
    3. When the registry editor opens, make sure you are at the very top of the registry entries and click on 'Computer' on the top left hand side
    4. Type Ctrl-F  (or click Edit - Find)
    5. Type 'QuoteServerURL' (no quotes) <enter>
    6. After a short wait it should find a registry entry called 'URL'
    7. Right click on 'URL' and select Modify
    8. Make a note of what is there in case you want to change it back later.  Then overtype it with the below:
    'http://data.moneycentral.msn.com/Scripts/invisapi.dll/' (without the quotes)
    9.  Click OK and then exit the registry editor
    10. Restart Money and try to update stock prices again.  You should be back in business!

    Note: to be on the safe side, you can backup your Registry before making any changes. i.e after step 3, click File - Export - All.  I didn't bother, but it's usually the recommended practice before editing registry keys.

    Mitch Buchanan

    FINE!!! It works! My Money99 investor update works fine back after two months of darkness! Thanks Mitch!
    • Proposed as answer by ian1covkid Thursday, November 28, 2013 12:56 PM
    • Unproposed as answer by ian1covkid Thursday, November 28, 2013 12:57 PM
    Friday, November 9, 2012 10:47 PM
  • Hi,

    I had Money 2002 and followed Mitch's advise to update the QuoteServerURL; the portfolio started working. This week end I upgraded to Money Plus Deluxe sunset edition. The online quotes are not updating; as soon as I hit 'update online' i get the message instantly 'Update not complete' (detailed message: An error occurred while Money was retrieving quotes, news, and exchange rates. Please try again later.' (I have verified that QuoterServerURL is still good).

    Should I be able to update quotes online with Money Plus sunset version? If yes, is there anything that I can check to ensure Money is not set to work offline. (Even I try to Update Now, the dialog box 'Choose Information to Update' comes up blank and the Update button is disabled. This makes me think that somehow my MoneyPlus is configured to work only offline).

    Thanks

    Jignesh

     

    Monday, November 19, 2012 8:58 AM
  • Unfortunately no. There are no online quotes for Sunset. See http://support.microsoft.com/kb/2118008

    When you converted to Money Plus Deluxe Sunset, it saved a copy of your Money 2002 file as *.m10. You could unstall Money Plus Deluxe Sunset, install 2002, and copy that *.mny file to Jignesh.mny to use as your Money file under 2002. Any changes that you have made using Money Plus Deluxe Sunset will not be usable for 2002.

    Monday, November 19, 2012 3:33 PM
    Moderator
  • Is there any way that the online quotes can be used on sunset using the process above?

    i dont have a copy of MM2002 so cant uninstall and then use MM2002.

    i did have MM2007 but this stopped working with Windows 8 so had to upgrade to sunset :(

    Sunday, November 25, 2012 4:07 PM
  • MitchB3's solution has been working fine for me until recently.

    However updates have failed since 19th December 2012.

    Has anyone else experienced problems recently?

    I'm using UK version 12.

    Thursday, January 3, 2013 6:00 PM
  • ERES EL PUTO AMO

    Thank you.

    Thursday, January 10, 2013 2:11 AM
  • Folks, I believe I have found a solution to this problem.  And it doesn't require making changes to 'last digits' (whatever that means :-)  )

    These are the steps:

    1. Close Money and then click Start - Run
    2. Type 'regedit' (without the quotes) <enter>  this opens the registry editor
    3. When the registry editor opens, make sure you are at the very top of the registry entries and click on 'Computer' on the top left hand side
    4. Type Ctrl-F  (or click Edit - Find)
    5. Type 'QuoteServerURL' (no quotes) <enter>
    6. After a short wait it should find a registry entry called 'URL'
    7. Right click on 'URL' and select Modify
    8. Make a note of what is there in case you want to change it back later.  Then overtype it with the below:
    'http://data.moneycentral.msn.com/Scripts/invisapi.dll/' (without the quotes)
    9.  Click OK and then exit the registry editor
    10. Restart Money and try to update stock prices again.  You should be back in business!

    Note: to be on the safe side, you can backup your Registry before making any changes. i.e after step 3, click File - Export - All.  I didn't bother, but it's usually the recommended practice before editing registry keys.

    Mitch Buchanan

    The key to my problem not mentioned elsewhere was to do the above steps but I needed to use regedit to search and change the entry for QuoteServerURL in TWO places not just one. I'm using Money 2002 UK on Win XP. Hope this helps as took me an hour to work out. 
    • Proposed as answer by ian1covkid Saturday, January 12, 2013 10:59 PM
    Saturday, January 12, 2013 10:59 PM
  • Bump !

    Thursday, July 4, 2013 11:39 AM
  • I applied Mitch's fix about 6 months ago and all worked fine till earlier this week.  My last successful update was 1st July since when I'm told that the prices have been updated but in fact they havn't.

    Anyone else with the same problem?

    Any ideas?

    Using Vista with Money Version 12



    • Edited by lawsonuk Thursday, July 4, 2013 5:26 PM add config
    Thursday, July 4, 2013 5:25 PM
  • what 2 places?
    Thursday, July 4, 2013 5:33 PM
  • Exactly the same issue here... last real quote update was late morning on July 1.

    Cross your fingers!  Hope they get it fixed.  I bought Quicken and hated it, so I let it expire while continuing to blissfully use my old Money 2007 since the quotes continued.

    Good luck!

    Thursday, July 4, 2013 9:11 PM
  • Same here ... quotes stopped around July 1, 2013 - they have been working fine since 9/14/2012 by using MitchB3's regedit - in the US running Win7 and XP (both changed in the same manner) both not working.  Any ideas Mitch?

    • Edited by Billz4386 Sunday, July 7, 2013 1:02 PM name
    Saturday, July 6, 2013 12:38 AM
  • Same Problem with Money 2004 Deluxe on two different computers.

    Last quotes from July 1st, there are two funds with a later date, 4th and 5th of July.  It even worked without the fix before. I reinstalled, but no success. BTW, I can't find that key in registry (Windows 7).

    Thankful for any solutions.

    Monday, July 8, 2013 9:55 AM
  • The last digit thing fixed it for me.  Bonds and shares updating OK in the UK.

    Ah!  This has happened again in the UK.  Last full price update was 2013-07-01, stock and index prices not updating today (2013-07-08).  I don't have bonds. 
    Monday, July 8, 2013 1:56 PM
  • Folks, I believe I have found a solution to this problem.  And it doesn't require making changes to 'last digits' (whatever that means :-)  )

    These are the steps:

    1. Close Money and then click Start - Run
    2. Type 'regedit' (without the quotes) <enter>  this opens the registry editor
    3. When the registry editor opens, make sure you are at the very top of the registry entries and click on 'Computer' on the top left hand side
    4. Type Ctrl-F  (or click Edit - Find)
    5. Type 'QuoteServerURL' (no quotes) <enter>
    6. After a short wait it should find a registry entry called 'URL'
    7. Right click on 'URL' and select Modify
    8. Make a note of what is there in case you want to change it back later.  Then overtype it with the below:
    'http://data.moneycentral.msn.com/Scripts/invisapi.dll/' (without the quotes)
    9.  Click OK and then exit the registry editor
    10. Restart Money and try to update stock prices again.  You should be back in business!

    Note: to be on the safe side, you can backup your Registry before making any changes. i.e after step 3, click File - Export - All.  I didn't bother, but it's usually the recommended practice before editing registry keys.

    Mitch Buchanan


    As of 2013-07-08, this is not a solution to the current problem (Money v14 UK, funds updating, stocks and indices not).  My registry already has this value set.  Has it changed atain, or is it brken at the MSN end? 
    Monday, July 8, 2013 1:58 PM
  • The last digit thing fixed it for me.  Bonds and shares updating OK in the UK.


    Ah!  This has happened again in the UK.  Last full price update was 2013-07-01, stock and index prices not updating today (2013-07-08).  I don't have bonds. 

    Seems that it is still downloading prices from wherever it gets them, however the actual prices that it downloads are not being updated.

    As an example;

    I have AAPL US in my portfolio if I manually update the price for this on 1st July 2013 to the closing price of $409.22 and hit the portfolio button at the top of the page, it downloads a price of $407.97 and overwrites my manually entered price!

    So it seems in this case that it is treating the $407.97 as the latest 20minute delayed price available

    Tuesday, July 9, 2013 11:40 AM
  • Looks like the "Investor" app running on data.moneycentral.msn.com is no longer getting market updates.  After collecting a TCP conversation with WireShark, it looks like my M07 connects properly and queries properly.  Unfortunately the reply does not contain updated quotes.  I can still add new investments and get an online historical update, but the most current values stop on July 1st.  My only hope is that an admin at moneycentral discovers the disconnect and reconnects the app to the data source.

    Other than that, I'll just rely on my morning update from Edward Jones and Fidelity, and a few watch account updates from pocketsense.

    Tuesday, July 9, 2013 3:43 PM
  • Will never work for Money Plus which was designed to stop downloading 2 years after activation.  Money Sunset was never designed to allow downloading.
    Wednesday, July 10, 2013 3:33 AM
  • checked the URL entry in the registry and this is apparently the same URL as the fix you provided before, which worked last time.  However, not getting updated quote prices.  Looks like the price dates back prior to July 1st 2013.  Any other URL that could be used, or ideas on how to contact MSN?  Thanks!
    Saturday, July 13, 2013 12:38 AM
  • checked the URL entry in the registry and this is apparently the same URL as the fix you provided before, which worked last time.  However, not getting updated quote prices.  Looks like the price dates back prior to July 1st 2013.  Any other URL that could be used, or ideas on how to contact MSN?  Thanks!

    From an adjacent thread in this forum, someone suggests that Microsoft have switched to Morningstar, perhaps modifying the registry fix to point the program to Morningstar would make the program update stock prices? Although elsewhere someone has mentioned hearing from Microsoft that the current issue is a fault that they are aware of, which they are working on? I would be surprised if Microsoft were devoting resources to a program that they dropped some years ago, however if the same functionality is used by their MSN web based service we may be in luck. Does anyone know any more about MSN Money and its functionality, rather than the Microsoft Money Software based program? I am reluctant to start messing with registry settings that might be not reversible, as I don't understand much about them, does anyone feel confident enough to experiment?
    Saturday, July 13, 2013 8:39 AM
  • I would be surprised if Microsoft were devoting resources to a program that they dropped some years ago, however if the same functionality is used by their MSN web based service we may be in luck.
    Microsoft still derive revenue from Money through the "Find symbol" and other links that take users to MSN web pages that show advertising.  Even a trickle should be worth supporting.  Anyone from Microsoft who is reading this be able to respond, please?

    • Edited by Empty Boxes Monday, July 15, 2013 2:29 PM Shorten
    Monday, July 15, 2013 2:29 PM
  • [Cross posted from a parallel forum thread - http://social.microsoft.com/Forums/en-AU/912da594-cd01-4c5f-8511-6092d0be607a/msn-money-portfolio-manager-not-working]

    My email to mailto:msnmoneyfeedback@microsoft.com?subject=New%20quote%2C%20data%20pages got a similar reply today (2013-07-16).  That the reply is not identical encourages me to believe there's a real person involved addressing the problem!  It sets an expectation on a resolution date (bolded):

    Hello Valued Customer,
    Thank you for contacting Money Online Support Services.
    I understand that the Portfolio is not updating as expected. Please accept our sincere apologies regarding this matter.
    Our Money team is aware of this issue and working on the resolution.
    We hope to fix the issue within 7 to10 days. Please bear with us.
    Thank you for your patience and we appreciate your continued support and strive to provide you with the highest quality service available.

    Regards,
    Ranjith,
    Money Online Support Services.

    So my fingers are crossed this will actually get resolved around the end of July. 

    Tuesday, July 16, 2013 11:58 AM
  • I have the same problem - Money not updating portfolio prices since 1 July. Hopefully Money Online Services will find a solution. I plan to keep using Money as long as possible.
    Friday, July 19, 2013 12:28 PM
  • I'm glad I found this thread.  I noticed the same problem starting on July 1, 2013 - stock and fund prices are not updating.  I use Money 2007 Deluxe and hope this issue gets fixed soon!  Would some of you please check this out - in Money 2007 Deluxe (not sure about the other versions), it you choose Tools, then Internet Updates, then Update Now, a box comes up that says:

    "Update Online Information

    Choose Information to Update

    Select the check boxes next to the information you want to update. Passwords and account information are encrypted before they are transmitted."

    However, there is nothing listed in the box below it and the Update button below it is grayed out, so all you can do is cancel out of that screen.  It used to show check boxes there before we started having this problem.   It must be somehow related to this issue I assume.   Is anyone else seeing this same blank box?

    Saturday, July 20, 2013 3:34 AM
  • Same problem here, no stock updates since 1 July, however funds still seem to be updating OK.

    Let's hope the problem is fixed, Money is still the best personal  financial tracking package, it did everything I wanted.

    Can't understand why MS gave up, I suspect most of us would have paid a reasonable annual fee to keep it going.

    (In a way we already did, it was called "update" !) (Still they did the same with "Flightsim", the worlds most popular simulator program !!)

    Fingers crossed !

    Wednesday, July 24, 2013 7:19 AM
  • Let's hope Ranjith and the team get it working again. I am using 2007 Home and Business and it is still a great program. I tried Quicken but returned to Money.

    Friday, July 26, 2013 8:51 PM
  • [Cross posted from a parallel forum thread - http://social.microsoft.com/Forums/en-AU/912da594-cd01-4c5f-8511-6092d0be607a/msn-money-portfolio-manager-not-working]

    My email to mailto:msnmoneyfeedback@microsoft.com?subject=New%20quote%2C%20data%20pages got a similar reply today (2013-07-16).  That the reply is not identical encourages me to believe there's a real person involved addressing the problem!  It sets an expectation on a resolution date (bolded):

    Hello Valued Customer,
    Thank you for contacting Money Online Support Services.
    I understand that the Portfolio is not updating as expected. Please accept our sincere apologies regarding this matter.
    Our Money team is aware of this issue and working on the resolution.
    We hope to fix the issue within 7 to10 days. Please bear with us.
    Thank you for your patience and we appreciate your continued support and strive to provide you with the highest quality service available.

    Regards,
    Ranjith,
    Money Online Support Services.

    So my fingers are crossed this will actually get resolved around the end of July. 

    Might be worth chasing "Ranjith" up as we are fast approaching the end of July and are beyond the 7-10 days he quoted.

    From what I have managed to discover from other posts "Invisapi.dll" is where the problem lies, apparently it sits on the server end rather than our computers.

    If somebody at Microsoft could just "modify" it to reflect any changes in providers for stock quotes, we would probably have our solution!

    I'm sure it is only a very minor tweak and could have massive benefits to a lot of currently unhappy users!


    • Edited by Dobtastic Monday, July 29, 2013 3:06 PM edit
    Monday, July 29, 2013 2:36 PM
  • Unfortunately I think the reply quoted refers to Microsoft's online money facility not our software money program. I hope I'm wrong but "Money Online" doesn't sound to me like our issue and problem.

    What is very strange is that my UK "funds" are all updating as normal, it is only the stocks that have stopped updating since July 1.

    Be interesting to see if Ranjith responds !

    Tuesday, July 30, 2013 2:43 PM
  • Unfortunately I think the reply quoted refers to Microsoft's online money facility not our software money program. I hope I'm wrong but "Money Online" doesn't sound to me like our issue and problem.

    What is very strange is that my UK "funds" are all updating as normal, it is only the stocks that have stopped updating since July 1.

    Be interesting to see if Ranjith responds !


    I changed the URL registry entry last year and since then all funds (Canadian) continue to updatewith no problem.  BUT in the last week or two the exchange rates are not updating.  Anyone else having this problem?  Anyone found a fix?  p.s. I use the Canadian edition of Money 2000 Deluxe.  Apologies if I should have started a new thread.
    • Proposed as answer by BozoZenobia Thursday, August 1, 2013 4:03 PM
    Thursday, August 1, 2013 3:59 PM

  • My email to  got a similar reply today (2013-07-16).  That the reply is not identical encourages me to believe there's a real person involved addressing the problem!  It sets an expectation on a resolution date (bolded):

    Hello Valued Customer,
    Thank you for contacting Money Online Support Services.
    I understand that the Portfolio is not updating as expected. Please accept our sincere apologies regarding this matter.
    Our Money team is aware of this issue and working on the resolution.
    We hope to fix the issue within 7 to10 days. Please bear with us.
    Thank you for your patience and we appreciate your continued support and strive to provide you with the highest quality service available.

    Regards,
    Ranjith,
    Money Online Support Services.

    So my fingers are crossed this will actually get resolved around the end of July. 

    I've sent two emails to the above address in the last 10 days.

    Neither has had a response.

    If you have a direct mail address for Ranjith could you perhaps give him a nudge?


    Saturday, August 3, 2013 3:05 PM

  • My email to  got a similar reply today (2013-07-16).  That the reply is not identical encourages me to believe there's a real person involved addressing the problem!  It sets an expectation on a resolution date (bolded):

    Hello Valued Customer,
    Thank you for contacting Money Online Support Services.
    I understand that the Portfolio is not updating as expected. Please accept our sincere apologies regarding this matter.
    Our Money team is aware of this issue and working on the resolution.
    We hope to fix the issue within 7 to10 days. Please bear with us.
    Thank you for your patience and we appreciate your continued support and strive to provide you with the highest quality service available.

    Regards,
    Ranjith,
    Money Online Support Services.

    So my fingers are crossed this will actually get resolved around the end of July. 

    I've sent two emails to the above address in the last 10 days.

    Neither has had a response.

    If you have a direct mail address for Ranjith could you perhaps give him a nudge?



    Never had any reply to my email to them either!
    Wednesday, August 7, 2013 2:59 PM
  • Sadly it is now August 20th and still nothing. I believe they have abandoned us.
    Wednesday, August 21, 2013 12:04 AM
  • I believe they have abandoned us.

    That's what happens when a vendor drops support for a product.

    The following is taken from the Money Sunset announcement giving details of the end of support

    for the Money products.

    "On Jan 31, 2011 all online services and assisted support for all versions of Money end.  All Money Plus users whose online services expiration date is on or after the Jan 31, 2011 date can continue to use their existing copy of Money Plus (or older versions Money) to retain online service until the Jan 31, 2011 date. Regardless of expiration date showing in product, all online services are subject to immediate discontinuation on Jan 31, 2011."
     

    Wednesday, August 21, 2013 7:06 AM
  • [Cross posted from a parallel forum thread - http://social.microsoft.com/Forums/en-AU/912da594-cd01-4c5f-8511-6092d0be607a/msn-money-portfolio-manager-not-working]

    My email to mailto:msnmoneyfeedback@microsoft.com?subject=New%20quote%2C%20data%20pages got a similar reply today (2013-07-16).  That the reply is not identical encourages me to believe there's a real person involved addressing the problem!  It sets an expectation on a resolution date (bolded):

    Hello Valued Customer,
    Thank you for contacting Money Online Support Services.
    I understand that the Portfolio is not updating as expected. Please accept our sincere apologies regarding this matter.
    Our Money team is aware of this issue and working on the resolution.
    We hope to fix the issue within 7 to10 days. Please bear with us.
    Thank you for your patience and we appreciate your continued support and strive to provide you with the highest quality service available.

    Regards,
    Ranjith,
    Money Online Support Services.

    So my fingers are crossed this will actually get resolved around the end of July. 

    Might be worth chasing "Ranjith" up as we are fast approaching the end of July and are beyond the 7-10 days he quoted.

    From what I have managed to discover from other posts "Invisapi.dll" is where the problem lies, apparently it sits on the server end rather than our computers.

    If somebody at Microsoft could just "modify" it to reflect any changes in providers for stock quotes, we would probably have our solution!

    I'm sure it is only a very minor tweak and could have massive benefits to a lot of currently unhappy users!


    I've sent a follow up to Ranjityh, with links to this and other forum threads, today.  Here's what I wrote:

    Dear Ranjith—

    You replied when I wrote to Microsoft (at msnmoneyfeedback@microsoft.com, subject “New quote data pages” on 15 July to note that changes at MSN to using MorningStar for investment price updates means that your web page, http://data.moneycentral.msn.com/Scripts/invisapi.dll is no longer providing price updates to the many people still using Microsoft Money. 

    Please see eg these forum discussions for details

    http://social.microsoft.com/Forums/en-US/912da594-cd01-4c5f-8511-6092d0be607a/msn-money-portfolio-manager-not-working
    http://social.microsoft.com/Forums/en-US/d8dc8c86-a250-4344-9f78-faa8a0b078ec/online-quotes
    http://social.microsoft.com/Forums/en-US/879477c2-54e3-487f-8d47-fcaa62180cd7/quote-servers-serving-microsoft-money-gone

    Has there been any resolution to this problem?   Many Microsoft users would be very (very!) grateful for a fix to this.

    Many thanks,

    Friday, August 23, 2013 1:28 PM
  • When I go to the QuoteServerURL registry entry I have 2 choices:  (Default) where under Data it says (Default not set) and then I have the URL which under data it already has the http://data.moneycentral.msn.com/Scripts/invisapi.dll in it.  Do I need to copy that into the default part?

    Thanks,

    Jason

    http://data.moneycentral.msn.com/Scripts/invisapi.dll
    http://data.moneycentral.msn.com/Scripts/invisapi.dll
    http://data.moneycentral.msn.com/Scripts/invisapi.dll
    Wednesday, September 11, 2013 6:54 AM
  • When I go to the QuoteServerURL registry entry I have 2 choices:  (Default) where under Data it says (Default not set) and then I have the URL which under data it already has the http://data.moneycentral.msn.com/Scripts/invisapi.dll in it.  Do I need to copy that into the default part?

    It's not going to make any difference. The Quote servers used by MS Money have been discontinued.

    There are various others threads on this forum all stating the same.

    Wednesday, September 11, 2013 7:35 AM
  • Anybody found out anything new or received any replies?
    Tuesday, October 29, 2013 1:44 PM
  • what 2 places?
    Just do use control f to find QuoteServerURL then click "find next" to find the second entry if you have one.
    Thursday, November 28, 2013 1:07 PM