Vista telling me my copy is not genuine

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  Please follow the below steps and inform me if the issue was resolved:

   

  (If you access to the start button)

  1) Click the Start button

  2) Type cmd in the Start Search field

  3) At the top the Start window, you will see cmd.exe

  4) Right Click cmd.exe and select Run as Administrator

  5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

  6) Hit the Enter key

  7) Reboot 2 times

   

  (If you Do Not access to the start button)

  1) Click the option Access computer with reduced functionality

  2) A Browser will open, type: %windir%\system32 into the address field

  3) Find the file cmd.exe

  4) Right Click on the cmd.exe and select Run as Administrator

  5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

  6) Hit the Enter key

  7) Reboot 2 times

  Sunday, November 18, 2007 4:42 AM

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  Thanks for the reply.  I'm able to try to first method, however I haven't been sucessful with the provided command.  I get the following error:

   

  slmgr.vbs<291, 5> Microsoft VBSript runtime error:  Permission denied

   

  I make sure to right click and run as Administrator.  The command window beings with Administrator:  Command Prompt.  I've tried rebooting in safe mode in case another process was blocking it, but got the same result.

   

   

  Sunday, November 18, 2007 2:14 PM
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  Hey Carey I had the same problem, and the command prompt stopped the validation popups. However, the control panel issues are still there. (I tried installing hotfix 929637 but it said it did not apply to this system) The control panel will flash when I click on it but then disappear. How can I fix this?

  Monday, November 19, 2007 10:31 AM
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  Not very helpful..

   

  Im administrator but it won't work..........

  Monday, November 19, 2007 6:22 PM
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  i have the same issue...i know its genuine...and i also ran the diagnostics..

   

  Diagnostic Report (1.7.0066.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: 0x80070426
  Cached Validation Code: N/A, hr = 0x80070426
  Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
  Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
  Windows Product ID: 89578-OEM-7332157-00141
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6000.2.00010300.0.0.003
  CSVLK Server: N/A
  CSVLK PID: N/A
  ID: {4E0DCA13-E68F-440E-861C-DFF592727620}(1)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.7.59.1
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6000.vista_gdr.070627-1500
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Notifications Data-->
  Cached Result: N/A
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  OGA Version: Registered, 1.6.21.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{4E0DCA13-E68F-440E-861C-DFF592727620}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-627632402-228115684-1234973747</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>GT5426E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070130000000.000000+000</Date></BIOS><HWID>FA323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>68D4B46E6E3D5DC</Val><Hash>9gXu6v5A2S/+oVGmoWudNsyOVvM=</Hash><Pid>70145-750-5358932-57357</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>724DDDF96FA670E</Val><Hash>dURLS4ItcrNWJSc3OrbgNZ30lPY=</Hash><Pid>81602-903-8435627-68219</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

   

   

   

  Tuesday, November 20, 2007 3:43 AM
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  Hi vnguyen187,

   

  The code 0x80070426, tells me that your Software Licensing Service has stopped. To restart the service:

   

  If you have acces to the Start button:

  1) Click the Start button

  2) Type: cmd in the Start Search field

  3) At the top the Start window, you will see cmd.exe

  4) Right Click cmd.exe and select Run as Administrator

  5) Type: net start slsvc

   

  If you do not have access to the Start button:

  1) Click the option Access computer with reduced functionality

  2) A Browser will open, type: %windir%\system32 into the address field

  3) Find the file cmd.exe

  4) Right Click on the cmd.exe and select Run as Administrator

  5) Type: net start slsvc

   

  If this does not resolve your issue, please create a (no cost) Support Request at http://go.microsoft.com/fwlink/?linkid=52029 to get the Service started again.

   

  Thank you,

  Darin Smith

  WGA Forum Manager

  Tuesday, November 20, 2007 8:11 PM
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  Thanks Darin.  This was the solution suggested by Microsoft when the warning message would appear.  I've tried this several times without success prior to posting on this board and againg upon your suggestion without success.  I will submit a support request.  Thanks again.

   

  Thursday, November 22, 2007 10:53 PM
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  I have a Lenovo 3000 N100, purchased with a LEGAL version of Vista Premium on it.  I recently installed the MS updates that started these "geniune" pop-ups.  I went to the website to verify and it said my computer failed validation.  I tried to check to see if that service was running, but I then found out that the control panel window no longer opens.  It paints the window and then disappears.

   

  Why is Microsoft purposefully trying to annoy their legal users?  If I had a pirated version of Vista I wouldn't have to put up with this ***.

   

  Am I supposed to spend hours on the phone with technical reps now to resolve this issue?  I think I may just look around for a different OS.

  Tuesday, December 4, 2007 12:38 AM