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Cannot Start XP in Normal Mode due to 0x80090019 - Genuine Validation Issue RRS feed

  • Question

  • Good day!

    I have been facing more or less the same problems as the other ones in this thread.
    My computer was running fine in the morning, but when I got back fm work, it was just loop-rebooting.
    The night before I got some spy-ad-ware/virus infection, so I had to some cleaning etc.
    And it seemed I was rid of the problems. But this loop-rebooting into a BSOD - which lasted only 0,3 seconds and made
    it impossible to read (now I know how to disable auto-reboot) made me worry about the content on the HDD.

    So, in fear of losing settings, cherished family photos and other important documents, I removed the C: drive,
    put it in another pc with XP OS and copied the whole master disk as backup. The file system and disk seemed ok there.
    So copying went fine.

    Then I put it back in to my computer, tried to boot fm XP CD (I'm no wizz, so I fiddled around with different CHKDSK, repairing,
    Googling etc.) I ended up going into recovery panel, did a restore point to an earlier date. FIXBOOT and I could at least
    start in Safe Mode.. Everything looked normal, so I tried in normal mode, but then I suddenly got the msg 0x80090019 error.

    I know my XP version is genuine. Would it make a difference if I put in the wrong XP CD during my efforts in repairing?
    At home I have 3 different (all original and paid for) versions - (1 for my home pc, 1 for my laptop and 1 for an office pc)

    I d/l the diagnostic program and here is the result. Hope someone can tell me where to go fm here, and what to do.
    My skills are limited and I need some help.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YP9T2-3G67R-CJ4B8
    Windows Product Key Hash: y7ipUehDLSHsGKv3ZDcy3QxdYQg=
    Windows Product ID: 76440-OEM-2256992-99211
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {2AE6B779-0903-4859-9E8F-B05E13923ADA}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: FCEE394C-429-80040154_025D1FF3-344-80040154_025D1FF3-229-80040154_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Small Business Edition 2003 - 101 Not Activated
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-429-80040154_025D1FF3-344-80040154_025D1FF3-229-80040154_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_3E121E02-422-80004005_3E121E02-300-80004005

    Browser Data-->
    Proxy settings:
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Programfiler\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2AE6B779-0903-4859-9E8F-B05E13923ADA}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CJ4B8</PKey><PID>76440-OEM-2256992-99211</PID><PIDType>3</PIDType><SID>S-1-5-21-746137067-1644491937-725345543</SID><SYSTEM/><BIOS/><HWID>BC0330770184EB6C</HWID><UserLCID>0414</UserLCID><SystemLCID>0414</SystemLCID><TimeZone>Vest-Europa (normaltid)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91CA0414-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>34AD648B32D3772</Val><Hash>C19G8DdHoxC1Zjt8++8UaAIkuY4=</Hash><Pid>73412-OEM-5695395-16785</Pid><PidType>5</PidType></Product></Products><Applications><App Id="16" Version="11" Result="101"/><App Id="18" Version="11" Result="101"/><App Id="19" Version="11" Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 14880:ASUSTeK Computer Inc|16522:GENUINE C&C INC|18B10:Sharp Corp,
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Brgds

    Friday, January 22, 2010 3:30 PM

Answers

  • Hello rep_berry,

      Your copy of Windows XP is not activated.

      What happens when you Activate by Phone?

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, February 2, 2010 8:47 PM
    Thursday, January 28, 2010 9:52 PM

All replies

  • Hello rep_berry,

      Your copy of Windows XP is not activated.

      What happens when you Activate by Phone?

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, February 2, 2010 8:47 PM
    Thursday, January 28, 2010 9:52 PM
  • Issue assumed to be resolved

    Darin MS
    Tuesday, February 2, 2010 8:46 PM