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Adding Contacts to Marketing List Through Advanced Find Issue RRS feed

  • Question

  • Scenario 1:

    -          If I try to add an individual contact to a marketing list from an advanced find who’s “Do Not Add to Marketing Lists” custom box is checked, I will get an error generated by our plugin validation rule, which prevents the contact from being added to the marketing list. This is our expected behavior.

    Scenario 2:

    -          If on the other hand I try to add contacts in bulk to a marketing list from an advanced find ("Add all the members returned by the search to the marketing list") , in this case where all contact’s have their “Do Not Add to Marketing Lists” box checked, they all get added to the marketing list. Somehow our plugin validation is being bypassed when contacts are added in this manner. Does anybody know if a different plugin message gets fired in this scenario? Thanks in advance.

    T

    Th

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    Thursday, September 12, 2013 2:28 PM

Answers

  • Guess you already have plugins for the AddMember, AddListMembers messages. Had similar issue earlier when a message AddMembersByFetchXML was used to resolve it. This is not shown in the plugin registration tool and requires a database modification, which is unsupported.

    I guess when we select all the records from the AdvancedFind result set to be added to a marketing list, CRM treats it similar to adding members in a dynamic list.


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    • Marked as answer by Eric_Blanco Thursday, September 12, 2013 4:47 PM
    Thursday, September 12, 2013 3:54 PM