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This Copy of Windows is not Genuine Issue RRS feed

  • Question

  • Hi, I was restarting my computer this afternoon and after I clicked on my profile I got the following message in the left hand corner of the screen, with everything else black:
    Windows 7
    Build 7600
    This copy of Windows is not genuine 

    I can only us my laptop in safe mode. I rand the diagnostic check like it said in similar threads but I have no idea what to do. Here's what the Genuine Advantage Diagnostic Test said:
    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0x8007043c
    Windows Product Key: *****-*****-3B7J8-QHXGK-4X6CX
    Windows Product Key Hash: 2eKkF+XgpTH2uh7atPsgvBcX56E=
    Windows Product ID: 00359-032-0528643-85579
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {8D689E8C-48D4-41C9-A114-DEDA5B0C1290}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Nabeel\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\watux.exe[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0x80070002]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8D689E8C-48D4-41C9-A114-DEDA5B0C1290}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4X6CX</PKey><PID>00359-032-0528643-85579</PID><PIDType>5</PIDType><SID>S-1-5-21-3492160337-3837887831-939500764</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FE880E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0190J3</Version><SMBIOSVersion major="2" minor="40"/><Date>20061124000000.000000+000</Date></BIOS><HWID>0B723607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B02CB4DD1FD4732</Val><Hash>rISSU8KvLFUhpUBbuuTxUS/1wH4=</Hash><Pid>81602-921-4576355-68406</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
    Error: 0x8007043C 

    Windows Activation Technologies-->
    HrOffline: N/A
    HrOnline: N/A
    HealthStatus: N/A
    Event Time Stamp: N/A
    WAT Activex: Not Registered - 0x80040154
    WAT Admin Service: Not Registered - 0x80040154

    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAIAAAAAAAAAAgABAAEAJJTiBKpY6k5I5EIV6KFwegj3rBX+OXxhKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC Sony VAIO
      FACP Sony VAIO
      HPET Sony VAIO
      BOOT Sony VAIO
      MCFG Sony VAIO
      SLIC Sony VAIO
      APIC Sony VAIO
      SSDT Sony VAIO
      SSDT Sony VAIO
      SSDT Sony VAIO
      SSDT Sony VAIO
      SSDT Sony VAIO


    Sunday, February 14, 2010 12:58 AM