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Problems transferring large files RRS feed

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    I am trying to drop large files into my mesh folder (700mb-1.5gb) and they won't sync with the mesh.  The "Upload" cycle just keeps recycling over and over.  It gets part way through the upload and just starts over.  The transfer status bar on the Synchronized Devices tab indicates "xxx mb of yyyy" completed but then when I come back later, the xxx value is lower and it just cycles over and over again forever.  I left a file in there for 24 hours as a test and it never completed. 

    When I drop smaller files (5-10mb) into the mesh, all is well.  It is just when I drop in very large files.

    Any ideas?

    Chuck
    Sunday, November 9, 2008 2:08 PM

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    Hi Chuck,

    nachmore is on the right track: we'd have to take a look at your logs to know for sure what was going on.  Instructions for collecting logs and submitting a bug are in an Announcement at the top of the forums.  I'd suggest starting by sending your logs to lmprev@microsoft.com, as we may be able to determine what's going on fairly quickly once we have your logs.

    Thanks,

    Ben.
    Monday, November 10, 2008 8:05 PM

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    I'd look around in the logs (see: "How to Submit Bugs and Live Mesh Logs" from the announcements in the main forum for the original post):

    To get your logs:

    If Live Mesh is installed on your computer:

    1.  Click Start.
    2.  Select All Programs and look for the Live Mesh folder.
    3.  Click     Collect Live Mesh Logs.
    4.  Your logs will be bundled together in a cab file now located on your desktop.
    • Edited by nachmore Monday, November 10, 2008 11:57 AM
    Monday, November 10, 2008 11:56 AM
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    Hi Chuck,

    nachmore is on the right track: we'd have to take a look at your logs to know for sure what was going on.  Instructions for collecting logs and submitting a bug are in an Announcement at the top of the forums.  I'd suggest starting by sending your logs to lmprev@microsoft.com, as we may be able to determine what's going on fairly quickly once we have your logs.

    Thanks,

    Ben.
    Monday, November 10, 2008 8:05 PM
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    Hey guys!

    I sent my logs in a while back and was told that you would look into the situation.  Well, it is still happening!

    Any idea on when/if this will get fixed?

    Chuck
    Sunday, February 15, 2009 5:44 PM
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    Hello, Chuck. Did you send the logs to lmprev@microsoft.com or submit a bug via Connect? if it was the latter, add a comment to the original bug report. If you emailed the logs, I'd recommend emailing the logs again or opening a new bug with the logs from today since the problem is still happening and we've had at least one program and service update (two, I think) since your initial problem report.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Monday, February 16, 2009 7:34 PM
    Moderator
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    ChuckRau said:

    Hey guys!

    I sent my logs in a while back and was told that you would look into the situation.  Well, it is still happening!

    Any idea on when/if this will get fixed?

    Chuck



    Hi Chuck,

    Did you submit your logs via Connect?  If so, please post the Connect Feedback ID here and I will follow up for you.

    Thanks,

    Ben.
    Monday, February 16, 2009 7:37 PM