Outlook 2003 synchronization with CRM 4.0 failed

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  Hi,

  I have set up CRM Outlook client to automatically sync e mails to CRM 4.0 and seems it is not working. When I manually sync the outlook the following error occures. I have googled it and did not find any proper solution. Could someone plz help me?

  This is the diagnistic log record:

  </DiagnosticCheck>
   <DiagnosticCheck>
    <Type>Microsoft.Crm.Outlook.Diagnostics.SynchronizationDiagnosticCheck</Type>
    <Title>Synchronization</Title>
    <Status>Passed</Status>
    <DiagnosticCheck>
     <Type>Microsoft.Crm.Outlook.Diagnostics.OutlookSyncSubscriptionDiagnosticCheck</Type>
     <Title>Verifying the Outlook synchronization subscription.</Title>
     <Status>Fixed</Status>
     <Details>Microsoft.Crm.Outlook.Diagnostics.DiagnosticCheckException: The Outlook synchronization subscription appears to be corrupted. To fix this problem, Microsoft Dynamics CRM may need to resynchronize some subscriptions. Resynchronization could take a long time to complete.
     at Microsoft.Crm.Outlook.Diagnostics.OutlookSyncSubscriptionDiagnosticCheck.Execute(BackgroundWorker backgroundWorker)
     at Microsoft.Crm.Outlook.Diagnostics.DiagnosticCheck.DeepExecute(BackgroundWorker backgroundWorker)</Details>
    </DiagnosticCheck>

  Thanks and regards,

  Hasintha

  • Moved by Andrii ButenkoMVP, Moderator Sunday, March 25, 2012 9:31 AM (From:CRM)

  Tuesday, March 20, 2012 1:47 PM